01-22-2023 04:19 AM
I have two Ruckus R310 AP's connected to my router. I replaced my existing router with a router from a different manufacturer. My wi-fi network is up and running but I am no longer able to login into the network as the administrator by entering the IP address for the AP in my browser. I just get a message saying the browser can't open the page (Safari) or the sight can't be reached (Chrome). How do I access the login page?
02-07-2023 10:39 PM
Hello mac2918,
Are you R310 on static IP or DHCP? if DHCP, can you check if there were IPs changed?
Thanks,
Dickson
02-08-2023 06:11 AM
The R310 is on static IP so they had to be reconfigured to the new router. I now have new IP addresses for the two R310's I have installed. When entering their IP address in the browser, I am getting the following message in a pop up window:
"This Connection is Not Private. This website may be impersonating (the IP address) to steal your personal or financial information. You should go back to the previous page."
Why am I getting this message and what am I supposed to do about it. I am still not able to access the user interface as the page won't let me advance.
02-08-2023 05:31 PM - edited 02-08-2023 10:10 PM
This should be a browser safety (cert) check problem, you can proceed in firefox by adding exception or click advanced proceed to <AP IP> (unsafe)