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Configuration Response Loss. AP and Zone Director on different subnet.

alejandro_mende
New Contributor II
I am installing a 7025 on a different subnet of Zone Director. The Layer 3 connectivity is Ok. No firewall. The AP discovers the Zone Director. When the Zone Director starts provisioning of AP, the log send this message: AP[xxx] joins with uptime [1399] s and last disconnected reason [Configuration Response Loss]. The AP Status keeps on Provisioning. Any idea? Image_ images_messages_5f91c3ec135b77e2478e6e89_15fcdc6bab567a27ef74e64c4efc3ad4_Capture_inline-cf515365-57ed-4e36-9a0c-98bf73cb37f2-1152457394.JPG1385397847
7 REPLIES 7

keith_redfield
Valued Contributor II
When you say "L3 connectivity is OK" - what tests did you perform? This sounds like a possible cabling/MTU issue.

alejandro_mende
New Contributor II
I tested with the tools offered by AP (ping and traceroute) and zonedirector (ping).

keith_redfield
Valued Contributor II

I can't access Ruckus Support. Any chance you could explain. I'm having the same problem.

Piet Delaney