Configuration Response Loss. AP and Zone Director on different subnet.

[alejandro_mende]

I am installing a 7025 on a different subnet of Zone Director. The Layer 3 connectivity is Ok. No firewall. The AP discovers the Zone Director. When the Zone Director starts provisioning of AP, the log send this message: AP[xxx] joins with uptime [1399] s and last disconnected reason [Configuration Response Loss]. The AP Status keeps on Provisioning. Any idea?

[keith_redfield]

When you say "L3 connectivity is OK" - what tests did you perform? This sounds like a possible cabling/MTU issue.

[alejandro_mende]

I tested with the tools offered by AP (ping and traceroute) and zonedirector (ping).

[keith_redfield]

Try this: https://support.ruckuswireless.com/an...

[Piet]

I can't access Ruckus Support. Any chance you could explain. I'm having the same problem.