11-26-2020 05:20 PM
I want to get email notifications if an AP goes down or overloaded with traffic. Is this feature available on Unleashed?
I thought I found it under Admin & Services->Administration->Network Management->Alarm Notification but did not work for me when I tested it. I have checked enable email server, check all alarm notifications, checked send an email message when an alarm is triggered, and did test to email address working. But when I killed power (unplugged PoE cable) to AP I do not receive any notification. However, when I powered back the AP, I did got an "AP Has Joined" email notification.
11-26-2020 05:52 PM
I don't think that feature is on Unleashed. It is however on ZoneDirector. I've seen it work on ZD. On Unleashed I only get it when an AP re-joins.
11-27-2020 01:26 AM
Hi Thomas,
Unleashed 200.9 (and most likely earlier versions) has the ability to send you notifications and alerts by email.
Configuration details for 200.9 here: https://docs.ruckuswireless.com/unleashed/200.9/GUID-9F0770AF-DB35-4E5D-A92B-35DD8D6DEF73.html?hl=no...
If you have configured the above but you have not recieved a notification, it is likely an issue with the SMTP server or configuration.
HTH,
Darrel.
11-27-2020 05:34 AM
Hi Darrel,
I have the SMTP config set properly. Like Dave, I do receive "AP Has Joined" email and app notifications.
An alarm 'AP Has Joined' was triggered.
Details:
AP[...] joins with uptime [74] s and last disconnected reason [AP Restart : power cycle]
11-27-2020 06:09 AM
Hi Thomas,
Thanks for confirming, what version of Unleashed are you running?
Thanks,
Darrel.