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Access Point off after power outage

yckennedy
New Contributor

Help.

we experienced a power outage, and the access points will not turn back on. There are no lights at all on the access point. The larger box in the cabinet has two lights in orange in the green. Our Wi-Fi company has issued. The actual Wi-Fi service is working fine, but our box is not communicating with our access points. We have one upstairs and one downstairs and they are both completely off. Can you help me I work from home and I need strong Internet as soon as possible.

1 REPLY 1

sanjay_kumar
RUCKUS Team Member

Hi @yckennedy 
Is this a Lennar home setup. If yes, I can re-route this post to our dedicated Lennar home support.