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9.8 and iPad issue

andrew_manning
New Contributor II
We have a customer running 20x R700 and therefore running firmware 9.8 on the ZD.

Generally it is working great except for iPads. They can connect to the network and work but after 5mins connections is lost. The iPad still shows as connected but there is no internet, airplay or anything network related.

If we disable and re-enable wifi then it works again for another 15ish minutes.

SSID is visible, WPA2/AES.

Can anyone suggest what is happening?
12 REPLIES 12

andrew_manning
New Contributor II
They are iPad 2's I believe but am confirming. When is GA going to be released?
Will changing to WPA fix it for now?

keith_redfield
Valued Contributor II
From reading the bug report WPA should act as workaround. 9.8GA is just a few weeks away.

andrew_manning
New Contributor II
They are iPad 2s. I will try a temporary WPA for iPads only and see if it works.

Thanks

sue_ellingson
New Contributor III
I have the exact situation with 90 iPad 2s, ZD 9.6.2.0. build 13.

I've taken one of these home and the connection is fine on my wireless at home. I've noticed it seems to lose the connection after going to sleep.

Did you make any headway using WPA? Other ideas?

Thanks

keith_redfield
Valued Contributor II
@Slym - that's likely a different issue. The one I mentioned is 9.8 specific