Channel Fly Causing Dropouts

[Anonymous]

Hi.

We have experienced an issue with Channel Fly. It seems that when it tries to change the channel, all users on the Wifi gets kicked out for a good 30 seconds. We have 2 networks setup, one that is open and one that is hidden. The one that is hidden has around 10 people on it, and the one that is hidden would have 100+ Devices on it. ( Phones, Tablets, Personal Laptops etc ).

We have tried fixing the channel but that doesn't work very well once all the users are connected. E.G Slow. 

We've also tried restarted the WAP's. but this does not help either. 

We only use 2.4Ghz. 
Wireless Mode: 2.4GHz (802.11 b/g/n)
Channel: SmartSelect
Channel Width: 20MHz
Country Code: United Kingdom

Please let me know how I can resolve this 🙂 

thanks, 

[Anonymous]

In support file..
and you see PER and RSSI in "STA Stats". Just make a search for keyword : STA Stats and slowly scroll down. you wiil see these stats..

[Anonymous]

DSE,
time to settle down depends on your local RF conditions..

[Anonymous]

I've never had success with ChannelFly on 2.4Ghz networks. It seems basically none of the manufacturers support the required notification for it to work seamlessly. Even those Wireless cards that also support 5Ghz don't seem to behave when they are on 2.4Ghz.

Based on conversations I had at the time that was pretty much agreed to be normal and that ChannelFly only really works on 5Ghz networks without client interuption.