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Hi Expert, I would like to know if it is possible to downgrade the firmware on a Ruckus R770 access point currently running 122.0.0.0.722, so that it can be managed by a vSZ (Virtual SmartZone) controller running version 6.1.2.0.1071. If a direct downgrade is supported, could you please provide the recommended firmware…
Hi, I have a RUCKUS system that was installed in my Lennar home when it was built about 8 years ago. Today, both of my RUCKUS wireless access points stopped working at the same time. Neither access point has any lights on, including the PWR indicator. My home Wi-Fi network has completely disappeared from the Wi-Fi list on…
Hello RUCKUS Lennar Support, My RUCKUS ICX 7150-C12P, originally installed in my Lennar home, suddenly stopped working. The switch has no power and no LED lights at all, and both RUCKUS access points connected to it are also no longer receiving power. I have confirmed that the electrical outlet is working and have also…
From other posts I see there is not much I can do but replace it. I doubt if it can be RMA'd as I moved in here in April 2020. I have done the following steps. Reset the AP from the web. Moved to a different POE port on switch. Reset switch. Nothing makes a difference. I don't know when this went red. But have had no power…
https://support.ruckuswireless.com/software_terms_and_conditions/2463-ruckus-icx-fastiron-08-0-80f-ga-software-release-zip https://support.ruckuswireless.com/software_terms_and_conditions/3409-ruckus-icx-fastiron-08-0-95g-ga-software-release-zip…
we switched to new ISP but now i cant login to manage my network via the app. The power also went out over the weekend. My phone keeps saying im not connected to the ruckus network but my wifi is the ruckus network and its running.
I have already contacted RUCKUS Support regarding this question. Unfortunately, technical assistance requires an active support contract. Before considering additional network hardware, I would like to confirm whether the required functionality is actually supported by the ICX7150. I am not asking for a complete…
Hello, I have cluster of Ruckus Smartzone144 with one running as Leader and the other as Follower. Both of them run on version 6.1.0.935. I am about to backup the whole cluster but this error shown up I have tried accessing Smartzone both from the Leader and Follower IP address but i have no luck about the error. Any kind…
Hi. I haven't used the Lucas system for a long time, so there are no records. I would like to know how to locate the wifi Id and password to connect with current internet. Please let me know. I'm lennar home owner. Thanks.
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