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We're excited to welcome you to the new RUCKUS Community Forums. We've moved to a brand new modern platform which sets us up for growth and innovation over the next few years. Our aim is to revitalize the Community as a place to get help from RUCKUS Team members as well as your peers. But coming soon we'll be adding many…
The modem and router are not communicating with each other. We have unplugged all a couple of times. The Xfinity person came out and we have a strong wi-fi signal. Pretty sure it is the Ruckus. There are 3 green lights on it and no red ones. We are seniors and really need basic instructions on this or if more technical, my…
I have the ICX 7150-C129 switch with 2 access points. 2 days ago I started experiencing significant delay in connection through the access points. I confirmed I have adequate internet access to the switch and access points and power cycled both my router and the switch several times to no avail. This is impacting internet…
We have been in our Lennar home for 6 years and have never had many issues with our Ruckus. Wifi started being slow roughly 6 months ago, ATT replaced our gateway with one better suited for fiber. Now wifi is worse unless we are on the ATT gateway. We need the Ruckus and AP points to reach our tv's, phones, ring, etc in…
I had an ICX-7150 switch that rebooted itself this morning due to overheating. Are there cli commands to check the current hardware status of the device and/or view a log of errors or failures? For example, one alarm I got in my R1 Console was that a fan had failed. Thanks for the help!
I have a Lennar home with a RUCKUS ICX 7150-C12P switch and RUCKUS access points. Everything worked normally until a recent power outage. Since the outage, the RUCKUS Wi-Fi has severe intermittent packet loss. Internet sometimes works normally and then becomes extremely slow or stops responding. Troubleshooting already…
can ZD1200 add on extra AP license without Support contract
Fresh deployment of vscg-7.2.0.0.243.ova on ESXi. Single node, no cluster planned. I only have one routable subnet available and I want the controller reachable on a single IP for management and API access. The setup wizard requires all three interfaces and rejects any configuration where they share a subnet. First it…
Hello, I have been in my Lennar home since 2019 with my Ruckus system working fine. We had a rain storm with a power outage and my 2 R510 AP's started disconnecting every 15-20 minutes leaving me without wi/fi. I have a Ruckus box ICX7150-C12P. After a few days it seemed to correct itself. But now every time we get a…
I just setup my R510. After setting up it said to go to unleashed.ruckuswireless.com but then I try that it sends me to sourceforge.net/arris. How do I login to the admin side?
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