The most recent content from our members.
We're excited to welcome you to the new RUCKUS Community Forums. We've moved to a brand new modern platform which sets us up for growth and innovation over the next few years. Our aim is to revitalize the Community as a place to get help from RUCKUS Team members as well as your peers. But coming soon we'll be adding many…
Im having problems with logging into the app on the iphone. When i click "Typical Install" and then click start, it says you must be connected to Configure.me WiFi to perform the operation. What exactly is Configure.me and how do I connect?
I have the ICX 7150-C129 switch with 2 access points. 2 days ago I started experiencing significant delay in connection through the access points. I confirmed I have adequate internet access to the switch and access points and power cycled both my router and the switch several times to no avail. This is impacting internet…
I have the issue with my APs. One of them has power and ctl light is blinking green. I followed the instruction from…
I just setup my R510. After setting up it said to go to unleashed.ruckuswireless.com but then I try that it sends me to sourceforge.net/arris. How do I login to the admin side?
I am testing the virtual smart zone product to replace our legacy ZoneDirector3050. I will provide details below of testing. Subject: R600 AP unable to successfully join Virtual SmartZone 6.1.2 - ZD to SZ migration --- Environment --- Controller: Virtual SmartZone Essentials 6.1.2.0.1071 (KVM/Proxmox) Control Plane…
I’ve read about this issue and have determined that my switch needs replacement. I started a chat and cannot get past the serial number question. How can I get this replacement as soon as possible? If I am looking at the serial number, there are many characters that could be a letter O or a number zero and I cannot tell.…
Not really a question for the community, but regular Ruckus support told me I had to post here and get a response from a "Support Engineer" to get an RMA request 🤷. Bit odd, but here it is: Lennar Smart Home system installed w/ my home. Unit is an ICX 7150-C12P w/ 2x APs connected to it. Also has all the wall sockets from…
I have been in my lennar home since 2019. I recently started having issues where items in our home would lose connection for a few seconds and reconnect. I decided to upgrade my modem/router from a netgear c7000v2 to a netgear cm3000 modem and Flint2 router. Now I can see my network but when I connect to it, it is…
I recently did a factory reset on this switch. After performing to factory resets, and trying to access the web UI to manage to switch none of the default, passwords and usernames from the list works. I have tried all of the passwords several times from the list the entire list and I have reset the switch to factory…
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