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We're excited to welcome you to the new RUCKUS Community Forums. We've moved to a brand new modern platform which sets us up for growth and innovation over the next few years. Our aim is to revitalize the Community as a place to get help from RUCKUS Team members as well as your peers. But coming soon we'll be adding many…
Hi Ruckus Support Team, I am a Lennar home owner. I would like to check if the Ruckus Warranty can cover my issue with Ruckus Internet switch box. The unit model is Ruckus ICX 7150 C12P. This unit reboot randomly thorughout the day. I have used laptop to connect to its Serial port and captured log which shows evidence of…
I own a Lennar home that is equipped with a Ruckus ICX 7150-c12p switch. For the past 10 days, following the electrical storm in Heartland, Texas, it has been turning on and off intermittently. The Wi-Fi “SYST” light changes from green to amber, and sometimes the “PWR” light flashes green. I’ve performed a hard reset, but…
Hello Ruckus Support, I'm reaching out regarding ongoing issues with my Ruckus ICX7150-C12-POE switch and two R510 access points. Despite extensive troubleshooting, firmware updates, and system diagnostics, the network continues to experience repeated outages. System Information: - Switch Model: ICX7150-C12-POE - Serial…
I have an AT&T BGW210 + Ruckus ICX 7150-C12P switch + ceiling Unleashed APs. Laptop wireless and TV wireless connect fine with full speeds throughout the house. iPhones and iPads only connect when standing directly under a ceiling AP. Even then speeds are much lower (especially upload). This started about a week ago with…
Our RUCKUS ICX-7150-C12P Switch intermittently goes out. Our internet provider network still works, but the RUCKUS router blips in and out throughout the day. We have tried unplugging and replugging, as well as the reset hole with a paperclip (numerous times). The blips in and out continue. We are part of a Lennar home…
My Ruckus ICX7150-C12P switch in the data closet had the solid amber syst light, and was very hot. I reset it via the pin hole, and wifi/internet via the access points seemed ok. But it has been dropping on and off in the past two weeks, but more so this week where I'm loosing the wifi connection. I believe my ruckus…
Hello, I am a Lennar homeowner requesting assistance with my Ruckus ICX 7150 switch, which completely stopped powering on following a major storm. Since the storm, we have experienced the following issues: - The Ruckus switch has no power, status, or system indicator lights illuminated. - Upstairs Wi-Fi coverage and…
For the last 2-3 days, my Ruckus system keeps dropping the connection to the access points and giving me an orange light on the SYST button. Resetting temporarily fixes the issue but throughout the day it drops again and again. Multiple reports in this forum of the same issue indicate an issue with the Ruckus system…
Hi, For the last couple of months, we have been observing that my download speed has gone down considerably. I have Spectrum internet. Wifi Router provided by Spectrum works fine, its just that there are certain areas where it cannot reach. I cant even steam 4K movie through my ruckus. I use my Spectrum router whereever I…
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