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How can I find my Ruckus ID and password, because I haven't

e.park12767

Hi.

I haven't used the Lucas system for a long time, so there are no records. I would like to know how to locate the wifi Id and password to connect with current internet. Please let me know. I'm lennar home owner. Thanks.

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Sgatjens

Hello @e.park12767

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well

https://community.ruckuswireless.com/kb/articles/14-default-admin-login-username-password-for-ruckus-icx-7150-c12p-switches-and-wi-fi-access-points

Best regards,
Sofia G
RUCKUS | Lennar Home Community Supportc.

Sgatjens

Hello @e.park12767

I am following up on this post and would like to assist you with this as much as possible. When you have a chance, please provide the information requested in my previous private message so we can continue working toward resolving the issue.

Best regards,
Sofia G
RUCKUS | Lennar Home Community Support

Sgatjens

Hi @e.park12767

I trust this message finds you well.

I kindly request an update on the status of the issue so we can proceed with resolving it.

If we do not receive a response within 24 hours of this message's timestamp, your case will be closed.

Best regards,
Sofia G
RUCKUS | Lennar Home Community Support

e.park12767

Hi.

When I push OK, then I got this display.

Thanks

Sgatjens

Hello @e.park12767

Are you connected to the Unleashed/Lennar network?

Do you see the Lennar wifi on your laptop?

Best regards,
Sofia G
RUCKUS | Lennar Home Community Support

Sgatjens

Hi @e.park12767

I understand. In this case, we will need to proceed with a factory reset of the APs so we can create a new Lennar network, including a new Wi-Fi network, password, and administrator credentials.

First, please confirm that the connections are set up as shown in the following article:

https://community.ruckuswireless.com/kb/articles/12-ruckus-lennar-home-devices-connectivity-setup-and-configuration-guidelines

Then please proceed with the reset as shown in the link below:

https://community.ruckuswireless.com/kb/articles/7-how-to-factory-reset-your-ruckus-r510-r310-access-point-and-set-up-a-new-wi-fi-network-ssid

Best regards,
Sofia G
RUCKUS | Lennar Home Community Support

aalvarez6

Hi @e.park12767

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,

RUCKUS | Lennar Home Community Support

aalvarez6

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,

RUCKUS | Lennar Home Community Support

e.park12767

Hi.

I couldn't connect with Ruckus by the instruction, since I'm not a good with technology. I'm waiting somdbody can help me the connection. I'll update it has done. Thanks.

aalvarez6

Hello @e.park12767

Thank you for the update.

Best regards,

RUCKUS | Lennar Home Community Support

aalvarez6

Hello @e.park12767

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,

RUCKUS | Lennar Home Community Support