Limitation and procedure to modify the resource group assigned for users in RUCKUS AI
Customer Environment
MSP/Partner RUCKUS AI Account with end customers added as invited users
Symptoms
Resource group mapped to an user needed to revisited and modified
Resolution
Navigate to Admin >> Users
Use the pencil icon to edit the resource group
Notes:
- You must be part of the admin resource group
- You cannot edit the resource group of yourself
- You can only edit the resource group of internal users
- You cannot edit the resource group of any 3rd party invited user once added, the only scope is to delete and re-invite with the preferred resource group and role
