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Recent Posts

The most recent content from our members.

Recent Posts

Modify Resource Group of any user in RUCKUS AI (formerly known as RUCKUS Analytics)
Limitation and procedure to modify the resource group assigned for users in RUCKUS AI Customer Environment MSP/Partner RUCKUS AI Account with end customers added as invited users Symptoms Resource group mapped to an user needed to revisited and modified Resolution Navigate to Admin >> Users Use the pencil icon to edit the…
URLs to be Allowed in Firewall for RUCKUS AI (formerly known as RUCKUS Analytics)
To ensure proper communication between the vSZ/SZ, APs and switches with RUCKUS AI, customers must allow port 443 and some URLs in their Firewall. Customer Environment Any SZ with RUCKUS AI where SZ is behind a firewall and inbound/outbound traffic needs to be allowed for successful communication between SmartZone and…
Latency! And how to identify and troubleshoot it
In a network, latency can occur at any moment. However, given that we have a varied end-user pool, the impact of this can vary in scale. Therefore, keeping a close eye on it would prove vital. Given that in a deployment, we see various devices from various vendors. The scope of the article is written with troubleshooting…
PoE failed and i am not able to power on the r510
I am needing help replacing the ICX7150-C12p. This is the second one that stopped working, I ha e tried multiple steps on fixing it from ports, to hard reset and it's still not working, I need approval from tech so I can provide the link to start my RMA process.

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