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Summary: In this article, we will look at the steps involved in setting up Guest Portal authentication with Social Media Login, in this case via Google. Network Environment: * SmartZone/Virtual SmartZone [Essentials/High-Scale] (Controller), version 6.1.1.0.x. * R350 (Access Point) Setup Procedure: * In the vSZ/SZ GUI,…
My wifi is super choppy with the internet showing as disconnected (sometimes) in the Ruckus dashboard. And it looks like i have to change ICX to SPS from SPR per this thread. But, I am unable to access my switch IP (via LAN Scan) or connect to the console via USB C to USB A connector from Ruckus panel to my laptop. See…
Hello team!! We are managing 16 APs from Ruckus Unleashed, we had configured the management IP and we can access to Unleashed through this management IP. Now, as soon as I access to Unleashed, this shows me the following message: "Unleashed portal is now available for cloud remote control. Sign up now" I went to "Sign up…
Hello! I have a Ruckus R650 [901-R650-US00] running Ruckus Unleashed (200.16.7.0.402) and the Web UI is broken. Though it loads up initially just fine, whenever I try to edit a Wi-Fi network or click on the "access points" section it just loads an empty grey screen. Here are some relevant logs that I found in the syslog:…
I am trying to do some troubleshooting on client connections following the steps. Navigate to the troubleshooting page, enter the client mac address, select the currently connected option, select the AP's location of the client, and hit start. Nothing is ever shown below the connection box with the timeline. Now connection…
Hello RUCKUS Lennar Homeowners, Greetings from RUCKUS! We’re glad to have you here! To make your experience smoother, we’ve created the RUCKUS Lennar Knowledge Base, a dedicated self-help section with step-by-step guides, solutions to common issues, and troubleshooting resources for your RUCKUS devices. Before posting a…
Limitation and procedure to modify the resource group assigned for users in RUCKUS AI Customer Environment MSP/Partner RUCKUS AI Account with end customers added as invited users Symptoms Resource group mapped to an user needed to revisited and modified Resolution Navigate to Admin >> Users Use the pencil icon to edit the…
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