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SmartZone AP Issue

asdasdas

Hello,

We have very old virtual SmartZone, version is - 3.4.0.0.976. It work's good, but we purchased several old Ruckus AP (R310). I Would like to add it to this SmartZone (I have free license's), but I can't. I need to approve this AP, but I can't click approve or delete.

I Tried with several browsers, different PC, but without success. I already have another R310 connected to this SmartZone and they works good.

How I can fix this issue? or is it possible approve AP from CLI?

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Accepted answers

asdasdas

Issue is fixed, there was some bug. I moved already approved ap to another group and after that I could approve new ap

All comments

asdasdas

Hello, still need your help

James

Hello,

From the screenshot I see that the AP is part of "Staging Zone". All new APs join staging zone by default. Please create another AP zone, or move the AP to any AP zone of your choice, after which the AP should be able to work as expected.

asdasdas

Hello @James Thanks for your reply,

When I'm trying to move to another zone I see this page:

I can't see any "OK" or "Move" button

James

Please try using Firefox browser. Ideally you should see an "Apply" button as shown below:

3.4 AP zone move.PNG

asdasdas

Yes, my main browser is Firefox, I also tried with another browsers\PC, but result is the same

asdasdas

Is it possible to approve/move ap from cli?

asdasdas

strange, if I try to move ap which is approved I can do it

James

Hi,

Please make sure there are sufficient AP licenses available to support all the APs.

asdasdas

Issue is fixed, there was some bug. I moved already approved ap to another group and after that I could approve new ap