The most recent content from our members.
I’ve tried to power cycle the device, factory reset, etc. The AP does not ever transition to green LEDs like my other AP in my house. I live in a Lennar home and this system was installed as part of the house build. How can I get support fixing or replacing the device?
Hi We moved into the new house and I am unable to use the Ruckus Wifi System in the house. I am new this system and donot know how to reset this wifi access point. Thanks Raghu
I have been in my lennar home since 2019. I recently started having issues where items in our home would lose connection for a few seconds and reconnect. I decided to upgrade my modem/router from a netgear c7000v2 to a netgear cm3000 modem and Flint2 router. Now I can see my network but when I connect to it, it is…
Hi all, We found a tricky issue. We were using 2 x R770 as the 1st and 2nd preferred masters, not in dedicated mode. About 35 member APs (R370) here. If we created more than one SSID (the default one), the R370 rebooted and looped in "Kernel panic". Moreover, if we disconnect both R770s from the PoE switch, no R370 became…
Hello, I am looking to purchase an R850 as a private sale. The seller states that this is brand new in box, and it does appear to be. I want to walk through what I did as testing before I walked away because I was not able to reach the management page. The product code was a 901 and not a 9U1, so at least at factory it is…
IcX 7150 Switch to R510 Access Point No green light. PoE connector at R510 AP no lights connected. 7150 Switch not green either. Unit power up. Reset non functional. The access point believed to be nonfunctional. How to proceed. Break.
hi, just moved into an apartment and it has a ruckus 310 in factory reset mode. The WiFi works but I don’t think the ruckus device is connected to it. It’s blinking green pwr and clt. The century link router is green and working, connected to the wall outlet. The ruckus device has a white cable connected to a black power…
The Android app has not been updated since the release of Unleashed 200.19. After updating to 200.19, when I click any Wi-Fi network, the app drops to the login screen, and I have to log in again. And the process repeats. I cannot control networks with it now. Can you please fix it?
Hi, My switch is ICX 7150-C12P. I experienced a power outage and on restoration of power, the switch is showing Amber/Orange light on "SYST" and Green light on "PWR" & NO lights on the 2 access points. I have tried to repower the switch and doing a reset with the reset button but the issue still persist. Kindly assist.
Hi, I have a lot of the new AP R370's not connecting to Ruckus One and flashing amber. I can get into their SSH and Web Interface and all looks okay, I am trying to refresh/upgrade its firmware however there are no files available or really any troubleshooting help with this new AP! Any help, appreciated!
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