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Hello, I am looking to purchase a used R850 with the 901-R850-NC00 product node, so it is not unleashed. I want to convert it to unleashed. To that end, I have already downloaded the unleased version R850_200.19.7.112.238.bl7 file. Article number 000005720 https://support.ruckuswireless.com/articles/000005720 lists the…
Hi All, Good Day..! Anyone please share the suggested stable relase version for ICX7150 & ICX7450
The Android app has not been updated since the release of Unleashed 200.19. After updating to 200.19, when I click any Wi-Fi network, the app drops to the login screen, and I have to log in again. And the process repeats. I cannot control networks with it now. Can you please fix it?
Hi, I have a lot of the new AP R370's not connecting to Ruckus One and flashing amber. I can get into their SSH and Web Interface and all looks okay, I am trying to refresh/upgrade its firmware however there are no files available or really any troubleshooting help with this new AP! Any help, appreciated!
Hello, We've recently upgraded our vSZ-H cluster to 6.1.2 (up from 5.2.2) and I'm trying to test a new H550 into the environment. I currently have around 650+ H510's, that work no problem, but I can't get a new out of the box H550 to join. I've scanned the AP into the vSZ, same process as an H510 with no luck. My H550 has…
Hello team!! We are managing 16 APs from Ruckus Unleashed, we had configured the management IP and we can access to Unleashed through this management IP. Now, as soon as I access to Unleashed, this shows me the following message: "Unleashed portal is now available for cloud remote control. Sign up now" I went to "Sign up…
We got this alert from our Ruckus Unleashed email notification. Subject: [Ruckus-Unleashed@192.168.xxx.xxx] Alarm 'SSID-spoofing AP Detected' generated "An alarm 'SSID-spoofing AP Detected' was triggered." What would be the best practice for checking what triggered this alert? Can you recommend what things we need to look…
Hello, Been using 3 Ruckus R510 AP's, latest Unleashed firmware 200.15.6.212.20. Something i did while streaming from my phone to my Nvidia Shield gave a popup 'streaming over 2.4ghz causes slowdowns' or something along those lines. For some reason all devices seem to only get 2.4Ghz hardly any device connects on 5Ghz? And…
Continuing this issue I am reposting the issue posted by someone as i dont get proper reply in comments. https://community.ruckuswireless.com/t5/ICX-Switches/DHCP-server-icx-7750/m-p/101495#M7109 SW version is 08.0.95pT203 I have created 2 VLANS. For example vlan 100 and vlan 101 For vlan 100 I have used the dhcp pool…
Hello, we are using R610 AP's running firmware version 6.1.0.0.1595 (using WPA2-AES for encryption). We frequently have devices with Intel AX201 chipsets having an issues where they connect to the AP but fail to get an address. This issue is tough to recreate but seems most common if the device has been "off" WiFi for an…
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