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Amber/Orange light on "SYST" & Green light on "PWR" & NO lights on APs after a power outage

Nishanthm

Hi, My switch is ICX 7150-C12P. After power outage, It is showing Amber/Orange light on "SYST" and Green light on "PWR" & NO lights on APs. I have tried to reset, while powering on. It keep stuck at booting with orange lights flashing, I searched forum and tried to perform the software recovery using windows laptop. I am stuck at connectivity with switch shows "not live". Not sure what to do. I really appreciate if you can help me fix the issue or approve RMA.

Thanks,

Nishanth

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Sgatjens

Hello @Nishanthm

Have you checked this article?

NO Power on Access Points and ICX-7150-C12P Switch with GREEN lights on SYST & PWR and PoE disabled

If you aren't able to find the IP address, you also can access the switch with a console cable, please see below:

How to console in the ICX-7150-12CP 'Ruckus Switch

Feel free to contact me if you have questions.

Kind regards,

Sofia Gätjens

Nishanthm

Hi,

For me Amber/Orange light on "SYST" & Green light on "PWR".

I have tried both below links, I used C-type cable and usb with windows. I was not getting response from switch. (response is "is not alive")
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-7150-12CP-Ruckus-Switch/td-p/46759

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-recovery-on-an-ICX7150-switch/td-p/47483

Sgatjens

Hi @Nishanthm

To access by console must install a driver so that the workstation/pc/desktop or laptop can recognize the cable

Make sure to download the zip drive for the file below & "extract all". Once it's extracted, run the file ,driver should be installed.

Link:https://support.ruckuswireless.com/software/1414-brocade-ruckus-7150-usb-serial-driver-windows

If after attempting this, you still cannot access the ICX and nothing is displayed in PuTTY, please try using another cable. The cable should be Type-C to Type A (standard USB).

Kind regards,

Sofia Gätjens

Nishanthm

Hi,

After multiple hard restart, it powered up and running fine now, but im afraid, when i restart it may have same issue. Is there any way we can check to make everything is fine with it. I have also upgraded to latest firmware.

Let me know.

Thanks,

Nishanth

Nishanthm

Hi, My switch is ICX 7150-C12P. Agin after power outage, It is showing Amber/Orange light on "SYST" and Green light on "PWR" & NO lights on APs. I have tried to reset, while powering on. It keep stuck at booting with orange lights flashing. I tired of doing restarts.

Nishanthm

Hi Sofia,

I have tried all the solutions in the forum last time also. Nothing worked, never get response from switch.

imran.sanadi@commscope.com

Hi @Nishanthm

Greetings,

Thank you for reaching out to the RUCKUS Lennar Home Community.

I trust this message finds you well.

It appears that you have submitted another inquiry on the Lennar forum. Kindly refer to the following link to access your other post:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Amber-Orange-light-on-quot-SYST-quot-amp-Green-light-on-quot-PWR/m-p/80655#M18768

I kindly ask you to continue your discussion within the existing thread. One of our engineers, Pinky, will provide you with assistance regarding your query.

Thank you once again for your understanding and cooperation.

Best Regards,

Imran Sanadi
RUCKUS Lennar Home Community