ICX Switch is Disconnected from Ruckus Dashboard

lmrosario

Just moved into a Lennar home. I am having the hardest time connecting the ICX Switch to the Ruckus dashboard. I’m thinking it has to do with the firmware but I don’t know how to upgrade. I do not have a PC or laptop to work from, just an iPhone. Please help!

Yarenis

HI @lmrosario

To upgrade the ICX 7150 so it can be added to the Unleashed Dashboard for monitoring, you will need a computer. While CLI access or Web Management can be used for the upgrade, but probaly its disabled, Please note that adding the switch to the Unleashed Dashboard is primarily for monitoring and future firmware upgrades or save back ups; it does not provide full management of the switch. Attached is the official guide to upgrading the switch once you have a computer available, if you want to upgrade in the future.

How to access the Command Line Interface (CLI) of the RUCKUS ICX-7150-C12P Switch

https://community.ruckuswireless.com/kb/articles/8-how-to-access-the-command-line-interface-cli-of-the-ruckus-icx-7150-c12p-switch

How to upgrade RUCKUS ICX-7150-C12P from Non-Unified Forwarding Image (UFI) to a stable UFI version

https://community.ruckuswireless.com/kb/articles/1-how-to-upgrade-ruckus-icx-7150-c12p-from-non-unified-forwarding-image-ufi-to-a-stable-ufi-version

Best regards,
Yarenis Hernández
RUCKUS | Lennar Home Community Support