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As I'm not the only one experiencing this issue, I assume this will be a replacement. Ruckus ICX 7150 no longer powering up. No lights at all on the switch. Tried multiple different outlets, power cords, etc. The access points in the ceiling are not powering on either. Not sure when it happened. As I use an ethernet…
I have tried to import the vSZ version 6.1.1.x ".ova" onto a Citrix hypervisor file, but it throws error message “Object reference not set to an instance of an object” while importing after setting the import options. Would anyone know the workaround Has anyone tried installing the vSZ on Citrix Hypervisor?
Using Ruckus ICX 7150-C12P with three Access Points (R510) for the last five years. Suddenly yesterday all three access points stopped working. Ruckus 7150 is getting power and has an internet connection but R510 does not have any connectivity, it is using POE as power input. Also, my Unleashed account is not accessible. I…
Hello We have virtual SmartZone, version is 6.1.1.0.959 and I would like to apply per-user shape and not sure how I can do it. In setting I found one place where it should be: I tried to apply L3 Access Policy but it didn't shape traffic. How I can apply shape per user?
We just upgraded from 6.1 to 6.1.1 last night and this button seems to be missing from the AP -> Health airtime graph. The pie chart it opened up was really useful for determining if an AP was having high CCA/Utilization just from itself being busy or if it was caused by other neighbour networks and/or interference.
Please I need assistance with my wireless access points again. I was having some latency issue with my internet so, to troubleshoot, AT&T suggested unplugging Ruckus to use their wifi gateway. After establishing that Ruckus might be the cause every attempt to get it back on has failed. I have read of a similar situation…
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Dear Support Team. I had a SZ104 model of Ruckus controller installed in my premises. It has below firmware running on it: Controller Version :5.2.1.0.515 Control Plane Software Version: 5.2.1.0.383Data Plane Software Version: 5.2.1.0.101[?]AP Firmware Version: 5.2.1.0.698 I had the backup of the Controller with previous…
How to enable PoE or gather the logs in case there is a failure via web access. Symptoms and basic troubleshooting: *All the devices are not getting power: *But the data traffic is working, for example if you connect a computer will work. *You have confirmed that the Ethernet cables are working fine. *You have confirmed…
This article provides a step-by-step guide on upgrading a switch from a non-UFI version to the recommended 08.0.95g UFI version using TFTP server and Web GUI Interface(browser) Steps to upgrade A. Initial version upgrade: When upgrading from a non-UFI version, we must first upgrade to the initial version (08.0.80f) before…
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