NO Power on Access Points and ICX-7150-C12P Switch with Yellow and GREEN lights on SYST & PWR

Afofrancozola

Hi, My switch is ICX 7150-C12P. I experienced a power outage and on restoration of power, the switch is showing Amber/Orange light on "SYST" and Green light on "PWR" & NO lights on the 2 access points.

I have tried to repower the switch and doing a reset with the reset button but the issue still persist.

Kindly assist. 

 

pinky_ruckus

Hello @Afofrancozola ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

From the response shared, I understand that the status lights on the Switch is Amber and the PWR light is Green, which means that the Switch is stuck in a boot mode

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is in boot mode.

/kb/articles/4-fixing-ruckus-switch-with-an-amber-orange-light-on-syst-green-light-on-pwr-no-lights-on-aps

Please follow the process as explained in the article and let me know if you have any queries in this regard. 

Thank you again for your patience and understanding.

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.