The most recent content from our members.
I’ve tried to power cycle the device, factory reset, etc. The AP does not ever transition to green LEDs like my other AP in my house. I live in a Lennar home and this system was installed as part of the house build. How can I get support fixing or replacing the device?
Hi We moved into the new house and I am unable to use the Ruckus Wifi System in the house. I am new this system and donot know how to reset this wifi access point. Thanks Raghu
I have the ICX 7150-C129 switch with 2 access points. 2 days ago I started experiencing significant delay in connection through the access points. I confirmed I have adequate internet access to the switch and access points and power cycled both my router and the switch several times to no avail. This is impacting internet…
I am testing the virtual smart zone product to replace our legacy ZoneDirector3050. I will provide details below of testing. Subject: R600 AP unable to successfully join Virtual SmartZone 6.1.2 - ZD to SZ migration --- Environment --- Controller: Virtual SmartZone Essentials 6.1.2.0.1071 (KVM/Proxmox) Control Plane…
just bought a new home where Ruckus 510 is already established. Setup new wifi with xfinity. How do I reset or troubleshoot ruckus system so I can connect access points via new wifi network?
Hi all, We found a tricky issue. We were using 2 x R770 as the 1st and 2nd preferred masters, not in dedicated mode. About 35 member APs (R370) here. If we created more than one SSID (the default one), the R370 rebooted and looped in "Kernel panic". Moreover, if we disconnect both R770s from the PoE switch, no R370 became…
Dear team, I have Purchase new Ruckus R550 and i try to configure 1st i configure that put poe cable from poe switch to Ap POE Port and from that Same Poe Switch to my laptop and i put one from ip from the same ip segment of the ruckus that is 192.168.0.122 and gateway 192.168.0.1 but it was not pinging 192.168.0.1 the…
Environment AP: Ruckus R720 Role: Master AP Unleashed Firmware: 200.15.6.212.27 Guest SSID: Open authentication / No encryption Guest Authentication: Enabled Guest Access: Captive portal authentication Additional AP: Ruckus R650, same firmware Guest Authentication Methods: Unique password for each guest Single shared…
Hello, I am looking to purchase an R850 as a private sale. The seller states that this is brand new in box, and it does appear to be. I want to walk through what I did as testing before I walked away because I was not able to reach the management page. The product code was a 901 and not a 9U1, so at least at factory it is…
R510 Access has lights but no light to the PoE connector at the access point or the AP? How do I get connectivity? Thank you.
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