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I accidently changed the IP address on my IXC 7150 network switch

Eldude65

The power went out and reset my network switch. I was attempting to troubleshoot and changed the IP address of my network switch to an IP address that belonged to my router. I am unable to change it now no matter how many times that I power cycle my switch. I know what IP address it should have based on my router, but I am unable to fix it. I need help. I have been working this all day.

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Chandini

Hi Eldude65

Thank you for reaching us.

Could you please confirm whether you're able to access the switch using the configured IP address or via the console connection? Additionally, it would be helpful to know the exact switch model you're working with.

For guidance on establishing a console connection, please refer to the article linked below—it provides step-by-step instructions to assist you.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-7150-12CP-Ruckus-Switch/m-p/46759

Thank you

Eldude65

Hello,

I cannot access the switch via the IP address. I can only access it via CLI. Through the app, the switch is stuck in discovery mode so I cannot change the IP address there either.

The switch is a ICX7150-C12.

Chandini

Hi Eldude65

Thank you for reaching us.

Acknowledged and noted. Could you please confirm whether you're associated with Lennar Homes?

When you mention the mobile application, are you referring to the Unleashed Mobile App?

Also, have you attempted to access the switch via console connection? If not, please refer to the article shared in the previous post for step-by-step guidance.

Thank you

Eldude65

Yes. I own a Lennar home.

That is correct. I use the Rukus Unleashed app for my general awareness.

I can access the switch via console connection. I was in there yesterday, but am unsure of the exact steps to fix my mistake.

Eldude65

Did you see my response? I can access the switch through the CLI interface. Model is an ICX7150-C12.

Mayank

Hi Eldude65,

Thank you for reaching us.

For Lennar accounts we have a separate page where you can always feel free to reach us and post your queries.

Link of the post in Lennar Homes page in portal:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/bd-p/lennar

Please note each post on a Lennar support page is a case for the Lennar Support team when posted. They will look into the issue you are facing and will help you with resolving the issue you are facing.

Thanks
Mayank

imran.sanadi@commscope.com

Hi @Eldude65

Greetings!!!

Thank you for contacting the RUCKUS Lennar Home Community.
I hope you are doing well.

I noticed that you have raised another post on the Lennar forum regarding this issue (please refer to the link below). We kindly request you to continue following that thread, where one of our engineers, Pinky, will assist you further.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Re-Issue-with-Ruckus-ICX-7150-Switch/m-p/108966#M28947

Thank you for your understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

hotelwifi

Hi, via console cable you can access it and reconfigure it. Or create an IP address in an another virtual interface, attach that VLAN to another port, get connected to that port and reconfigure the original IP.

imran.sanadi@commscope.com

Hello @hotelwifi

Greetings!!!

I hope this message finds you well.

Thank you for your valuable suggestion. We sincerely appreciate the time and assistance you've provided.

Please don't hesitate to contact us with any further queries or concerns regarding RUCKUS Lennar Home setups.

Once again, thank you for your time and support.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support