nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

ICX7150 switches can't deliver PoE but one ICX7550 switch can

IsaacGerman

I have several devices that are not able to get PoE from switches with model ICX7150-48ZP. However, when I connect these same devices to an ICX7550-24P They are able to draw power and work normally.
These devices are B578 Edge Routers PN 201-104-P00-SB0, they are listed to be class 2 PoE devices, and I already tried limiting the power delivery on the port by both class and Watts to no avail.
Other devices such as APs are having no issues getting PoE.
Used power on all switches is well below the allocated.
The 7150 Ruckus switches are currently running version SPS08095k and the 7550 is running version GZS08095g.
I'm running out of ideas, any advice would be helpful

Find more posts tagged with

RUCKUS Self-Help

Poe

Accepted answers

All comments

BenBeck

In broken state, please gather:

Show chassis

Show inline power

Show inline power detail

Show inline power debug

Show inline power emesg

IsaacGerman

Here's the output of the recommended commands, names and serial are changed, the faulty device was connected to port 36
Note: just updated to 08.0.95s

SSH@switch#sh chassis
The stack unit 1 chassis info:

Power supply 1 (AC - PoE) present, status ok
Model Number: 23-1000086-01
Serial Number: ***********
Firmware Ver: 32.66
Power supply 1 Fan Air Flow Direction: Front to Back
Power supply 2 not present

Fan 1 not present
Fan 2 ok, speed (auto): [[1]]<->2

Fan controlled temperature:
Rule 1/3 (MGMT THERMAL PLANE): 59.2 deg-C
Rule 2/3 (PoE THERMAL SENSOR PLANE): 48.0 deg-C
Rule 3/3 (MISC THERMAL PLANE): 79.0 deg-C

Fan speed switching temperature thresholds:
Rule 1/3 (MGMT THERMAL PLANE):
Speed 1: NM<-----> 95 deg-C
Speed 2: 85<----->105 deg-C (shutdown)
Rule 2/3 (PoE THERMAL SENSOR PLANE):
Speed 1: NM<----->130 deg-C
Speed 2: 120<----->130 deg-C
Rule 3/3 (MISC THERMAL PLANE):
Speed 1: NM<----->100 deg-C
Speed 2: 85<----->108 deg-C

Fan 2 Air Flow Direction: Front to Back
Slot 1 Current Temperature: 47.0 deg-C (Sensor 1), 60.2 deg-C (Sensor 2), 48.0 deg-C (Sensor 3), 79.0 deg-C (Sensor 4)
Slot 2 Current Temperature: NA
Warning level.......: 100.0 deg-C
Shutdown level......: 105.0 deg-C
Boot Prom MAC : 3415.93**.***
Management MAC: 3415.93**.****

SSH@switch#sh inline power

Power Capacity: Total is 740000 mWatts. Current Free is 201000 mWatts.

Power Allocations: Requests Honored 48 times

Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/
State State Consumed Allocated Error
-----------------------------------------------------------------------------
1/1/1 On On 3800 15400 4P-IEEE Class 4 3 n/a
1/1/2 On On 3800 15400 4P-IEEE Class 4 3 n/a
1/1/3 On On 3800 15400 4P-IEEE Class 4 3 n/a
1/1/4 On On 3800 15400 4P-IEEE Class 4 3 n/a
1/1/5 On On 3700 15400 4P-IEEE Class 4 3 n/a
1/1/6 On On 3800 15400 4P-IEEE Class 4 3 n/a
1/1/7 On On 3900 15400 4P-IEEE Class 4 3 n/a
1/1/8 On On 3700 15400 4P-IEEE Class 4 3 n/a
1/1/9 On On 3600 15400 4P-IEEE Class 4 3 n/a
1/1/10 On On 3800 15400 4P-IEEE Class 4 3 n/a
1/1/11 On On 3700 15400 4P-IEEE Class 4 3 n/a
1/1/12 On On 3800 15400 4P-IEEE Class 4 3 n/a
1/1/13 On Off 0 0 n/a n/a 3 n/a
1/1/14 On On 3600 15400 4P-IEEE Class 4 3 n/a
1/1/15 On On 3500 15400 4P-IEEE Class 4 3 n/a
1/1/16 On On 3600 15400 4P-IEEE Class 4 3 n/a
1/1/17 On On 3800 15400 2P-IEEE Class 4 3 n/a
1/1/18 On On 3500 15400 2P-IEEE Class 4 3 n/a
1/1/19 On On 3800 15400 2P-IEEE Class 4 3 n/a
1/1/20 On On 4000 15400 2P-IEEE Class 4 3 n/a
1/1/21 On On 3800 15400 2P-IEEE Class 4 3 n/a
1/1/22 On On 3600 15400 2P-IEEE Class 4 3 n/a
1/1/23 On On 3700 15400 2P-IEEE Class 4 3 n/a
1/1/24 On On 3600 15400 2P-IEEE Class 4 3 n/a
1/1/25 On On 3800 15400 2P-IEEE Class 4 3 n/a
1/1/26 On On 3800 15400 2P-IEEE Class 4 3 n/a
1/1/27 On On 4000 15400 2P-IEEE Class 4 3 n/a
1/1/28 On On 3800 15400 2P-IEEE Class 4 3 n/a
1/1/29 On On 3800 15400 2P-IEEE Class 4 3 n/a
1/1/30 On On 3800 15400 2P-IEEE Class 4 3 n/a
1/1/31 On On 3800 15400 2P-IEEE Class 4 3 n/a
1/1/32 On On 3800 15400 2P-IEEE Class 4 3 n/a
1/1/33 On On 3700 15400 2P-IEEE Class 4 3 n/a
1/1/34 On On 3800 15400 2P-IEEE Class 4 3 n/a
1/1/35 On On 6200 15400 2P-IEEE Class 4 3 n/a
1/1/36 On Off 0 15400 n/a n/a 3 PD Detection Fault
1/1/37 On Non-PD 0 0 n/a n/a 3 n/a
1/1/38 On Non-PD 0 0 n/a n/a 3 n/a
1/1/39 On Non-PD 0 0 n/a n/a 3 n/a
1/1/40 On Non-PD 0 0 n/a n/a 3 n/a
1/1/41 On Non-PD 0 0 n/a n/a 3 n/a
1/1/42 On Off 0 0 n/a n/a 3 n/a
1/1/43 On Off 0 0 n/a n/a 3 n/a
1/1/44 On Off 0 0 n/a n/a 3 n/a
1/1/45 On Off 0 0 n/a n/a 3 n/a
1/1/46 On Off 0 0 n/a n/a 3 n/a
1/1/47 On Off 0 0 n/a n/a 3 n/a
1/1/48 On Off 0 0 n/a n/a 3 n/a
-----------------------------------------------------------------------------
Total 130000 539000

SSH@switch#sh inline power detail

Power Supply Data On unit 1:
++++++++++++++++++

Power Supply Data:
++++++++++++++++++

Power Supply #1:
Max Curr: 16.6 Amps
Voltage: 55.3 Volts
Capacity: 920 Watts
PoePower: 740 Watts
power supply 2 is not present

POE Details Info. On Unit 1 :

General PoE Data:
+++++++++++++++++

Firmware
Version
----------------
02.2.4 Build 002

Hardware
Version
----------------
V2R6

Device HW version : 0:V2R6 1:V2R6 2:V2R6 3:V2R6 4:V2R6 5:V2R6 6:V2R6 7:V2R6
Device Temperature(deg-C) : 0:42 1:46 2:46 3:44 4:48 5:44 6:42 7:40
Device Status : 0:Good 1:Good 2:Good 3:Good 4:Good 5:Good 6:Good 7:Good

Cumulative Port State Data:
+++++++++++++++++++++++++++

#Ports #Ports #Ports #Ports #Ports #Ports #Ports
Admin-On Admin-Off Oper-On Oper-Off Off-Denied Off-No-PD Off-Fault
-------------------------------------------------------------------------
48 0 34 14 0 14 2

Cumulative Port Power Data:
+++++++++++++++++++++++++++

#Ports #Ports #Ports Power Power
Pri: 1 Pri: 2 Pri: 3 Consumption Allocation
-----------------------------------------------
0 0 48 128.700 W 539.000 W

SSH@switch#sh inline power debug-info

Power Capacity: Total is 740000 mWatts. Current Free is 201000 mWatts.

Power Allocations: Requests Honored 48 times

Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/
State State Consumed Allocated Error
-----------------------------------------------------------------------------
1/1/1 On On 3700 15400 4P-IEEE Class 4 3 n/a
Last 5 HW port status:
1:Not Read From Hardware 2:Not Read From Hardware
3:Not Read From Hardware 4:Not Read From Hardware
5:0x02 PD Detected on 4-Pair lines