I just setup my R510. After setting up it said to go to unleashed.ruckuswireless.com but then I try that it sends me to sourceforge.net/arris. How do I login to the admin side?
Hi @PevitoB
Thank you for the details. However, it seems that the second page is actually the service provider's router. It is better to log in using the IP address of the Master AP instead of unleashed.ruckuswireless.com.
unleashed.ruckuswireless.com
Let me share the guide on how to find the IP address of the Access Points. You will need to try them one by one until you reach the Web Dashboard page:
Note: You can also do the setup using the RUCKUS Unleashed app available in the App Store and on Android
https://community.ruckuswireless.com/kb/articles/10-how-to-find-the-ip-address-of-the-ruckus-devices-switch-and-aps-using-ip-scanner-free-applications
Best regards, Yarenis Hernández RUCKUS | Lennar Home Community Support
Hello @PevitoB
Greetings!!! I trust this message finds you well. I kindly request an update on the status of the issue so that we may proceed further with resolving it. Thank you.
Best regards, RUCKUS Lennar Support
Hi @PevitoB If you are redirecting to sourceforge instead of Unleashed GUI, it could be related to the DNS issue. Check the below details : 1. Cross verify the DNS IP in the laptop IP settings. 2. Try to ping the URL unleashed.ruckuswireless.com and see if it is resolving to local IP or public IP. 3. Try to access the AP from the IP address instead of URL.
Best regards, Sofia G. RUCKUS | Lennar Home Community Support