I just purchased a Lennar Home from a previous owner (not directly from Lennar). I had to do a hard reset of the access points so that I can reconfigure them and set up my own admin and WLAN login and passwords. After I updated the firmware for the two Ruckus access points, I set up a WLAN using the Ruckus Unleased app. However, the AT&T Fiber router is still broadcasting its own wireless network. Also, the Ruckus switch is not being recognized at all in the Ruckus Unleased app. I read in other threads that the access points should be set up in bridge mode, but there is no option for "bridge mode" in the Ruckus Unleased app, so I don't know how to set that up. How can I set up this WLAN properly so that there is only one wireless network being broadcast throughout the house and so that the Ruckus switch is recognized in the Ruckus Unleased app? How do I get the AT&T router and the two APs on the same WLAN? There have not been any power outages since I've moved in.
Hi @Clark
Greetings!!!
Thank you for reaching out to RUCKUS Lennar Home Community.
We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.
Based on the information provided, it appears that you are encountering issue with the RUCKUS and Unleashed application.
Please note that there will be different WLANs from Internet Service Provider's (ISP) Router and RUCKUS Access Points. RUCKUS AP WLAN cannot be merged with Router's WLAN.
For Switch not getting added into the Unleashed app may be due to an older version of the RUCKUS ICX-7150-C12P Switch. To check the same we may need to check version and some configurations of your RUCKUS ICX-7150-C12P Switch.
To proceed with troubleshooting the issue, please follow the steps outlined below to access the Command Line Interface (CLI) and provide the necessary command outputs:
1. First, identify the current IP address assigned to the switch ICX-7150-C12P by your local router. You can use an IP scanner tool to easily locate the switch's IP address on your network. Here is a guide on how to perform this using IP Scanner free applications:
/kb/articles/10-how-to-find-the-ip-address-of-the-ruckus-devices-switch-and-aps-using-ip-scanner-free-applications
2. Once you have identified the IP address of the switch, proceed to access the Command Line Interface (CLI) of the RUCKUS ICX-7150-C12P switch. Here is a guide on how to access the CLI:
/kb/articles/8-how-to-access-the-command-line-interface-cli-of-the-ruckus-icx-7150-c12p-switch
If you can access the Command line the prompt should look like below:
ICX7150-C12 Router> OR
ICX7150-C12 Switch>
3. After successfully accessing the CLI, please execute the following commands and provide the outputs:
enable
show version
show flash
show inline power
show inline power detail
show interface brief
Please share the command outputs or screenshots if you encounter any issues or errors during these steps.
Feel free to reach out if you have any questions or require further assistance.
Thank you for your cooperation and patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
Thank you for the response and the update.
Please note that, for newer versions the Telnet option is disabled for security reason and default username/passwords are not working for SSH. That is the reason you are unable to access the it.
You can access CLI using console connection and reset the username/password. Please refer to the below guide on how to get console access.
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-7150-12CP-Ruckus-Switch/td-p/46759
While you have the laptop connected to the Switch with a console USB cable and the CLI screen up it asking a username/password, reboot (unplug and plug from the power outlet), and follow the video below.
https://www.youtube.com/watch?v=0ynKwSTpd_A
Once you have successfully recovered the switch password, use the following commands to either modify the existing password or create a new username and password:
configure terminal
device(config)# username super password pass
In this example, the username is ‘super’ and the password is ‘pass’.
To ensure proper authentication, execute the following commands:
device(config)# crypto key generate rsa
device(config)# aaa authentication login default local
device(config)# aaa authentication web-server default local
Please let me know if you have any queries in this regard.
Thank you again for your patience.
RUCKUS Lennar Home Community.
Kindly refer to the steps I outlined in my previous post. If you encounter any difficulties or get stuck at any point, please don't hesitate to reach out for further assistance.
Thank you once again for your patience.
Best regards,Imran SanadiRUCKUS Lennar Home Community
Hi Imran,
Thanks for your message and for confirming that the two WLANs cannot be merged. Here is what I got when I put in the commands:
????telnet@ICX7150-C12 Switch>enable
No password has been assigned yet...
telnet@ICX7150-C12 Switch#show version
Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.
UNIT 1: compiled on Aug 30 2018 at 04:38:38 labeled as SPS08070c
(25713184 bytes) from Primary SPS08070c.bin
SW: Version 08.0.70cT211
Compressed Boot-Monitor Image size = 786944, Version:10.1.13T225 (mnz10113)
Compiled on Tue Jul 24 10:23:08 2018
HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3844P0G0
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 9 day(s) 14 hour(s) 57 minute(s) 24 second(s)
--More--, next page: Space, next line: Return key, quit: Control-c
The system started at 00:04:39 GMT+00 Sat Jan 01 2000
The system : started=cold start
telnet@ICX7150-C12 Switch#show flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 25713184, Version:08.0.70cT211 (SPS08070c.bin)
Compressed Sec Code size = 29437672, Version:08.0.70cT213 (SPR08070c.bin)
Compressed Boot-Monitor Image size = 786944, Version:10.1.13T225
Code Flash Free Space = 1319063552
telnet@ICX7150-C12 Switch#show inline power
Power Capacity: Total is 124000 mWatts. Current Free is 77800 mWatts.
Power Allocations: Requests Honored 61 times
Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/
State State Consumed Allocated Error
--------------------------------------------------------------------------
1/1/1 On On 3100 15400 802.3af Class 3 3 n/a
1/1/2 On On 3000 15400 802.3af Class 3 3 n/a
1/1/3 On Off 0 0 n/a n/a 3 n/a
1/1/4 On Off 0 0 n/a n/a 3 n/a
1/1/5 On On 2100 15400 802.3af n/a 3 n/a
1/1/6 On Off 0 0 n/a n/a 3 n/a
1/1/7 On Non-PD 0 0 n/a n/a 3 n/a
1/1/8 On Off 0 0 n/a n/a 3 non-standard PD
1/1/9 On Off 0 0 n/a n/a 3 n/a
1/1/10 On Off 0 0 n/a n/a 3 non-standard PD
1/1/11 On Non-PD 0 0 n/a n/a 3 n/a
1/1/12 On Off 0 0 n/a n/a 3 n/a
Total 8200 46200
telnet@ICX7150-C12 Switch#show inline power detail
Power Supply Data On unit 1:
++++++++++++++++++
Power Supply Data:
Power Supply #1:
Max Curr: 2.3 Amps
Voltage: 54.0 Volts
Capacity: 124 Watts
PoePower: 124 Watts
POE Details Info. On Unit 1 :
General PoE Data:
+++++++++++++++++
Here is what I get from the commands:
Thank you for your help so far. I was able to follow the instructions to update the switch firmware on the secondary partition using Telnet via Terminal on my mac and the USB method. The switch is now recognized in the Unleashed App. However, I am now trying to copy the firmware to the primary partition and now when I go into Terminal, it is no longer allowing me to access the switch via Telnet or SSH as shown in the screenshot. What has changed? How can I access the switch now to make future updates to the firmware if I cannot get in at all anymore.
Please try to log into the Switch dashboard on a Web Browser using the Switch IP address you are using to access CLI.
If you don't know the username/password. Please try to log into the Switch on the web browser using the default credentials.
Switch default credentials will be as mentioned below.
Username: super
Password: sp-admin
If the above credentials don’t work, you can try below default credential combinations as well.
Please let me know once you can log into the web dashboard.
Thank you again for your patience and understanding.
Hi Imram,
I tried that previously too. I keep getting error messages.
