Can i buy something instead of ruckus tired of going through this every time there is a power surge
Hi @Tony
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!
Thank you for the information you shared.
Based on the details provided, it appears that you are experiencing issues with your RUCKUS setup following a power outage/surge.
This issue typically arises when your RUCKUS ICX-7150-C12P Switch is running on an older firmware version. To prevent such occurrences in the future, we recommend upgrading your switch to the latest stable version recommended for Lennar home users. This update should help mitigate similar issues going forward.
To proceed with checking with your current version running on the Switch, please follow the steps outlined below to access the Command Line Interface (CLI) and provide the necessary command outputs:
1. First, identify the current IP address assigned to the switch ICX-7150-C12P by your local router. You can use an IP scanner tool to easily locate the switch's IP address on your network. Here is a guide on how to perform this using IP Scanner free applications:
/kb/articles/10-how-to-find-the-ip-address-of-the-ruckus-devices-switch-and-aps-using-ip-scanner-free-applications
2. Once you have identified the IP address of the switch, proceed to access the Command Line Interface (CLI) of the RUCKUS ICX-7150-C12P switch. Here is a guide on how to access the CLI:
/kb/articles/8-how-to-access-the-command-line-interface-cli-of-the-ruckus-icx-7150-c12p-switch
If you can access the Command line the prompt should look like below:
ICX7150-C12 Router> OR
ICX7150-C12 Switch>
3. After successfully accessing the CLI, please execute the following commands and provide the outputs:
enable
show version
show flash
show inline power
Please share the command outputs or screenshots if you encounter any issues or errors during these steps.
Feel free to reach out if you have any questions or require further assistance.
Thank you for your cooperation and patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
Current License:P-ASIC 0: type B160, rev 11 Chip BCM56160_B0==========================================================================UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module==========================================================================UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module==========================================================================1000 MHz ARM processor ARMv7 88 MHz bus8192 KB boot flash memory2048 MB code flash memory1024 MB DRAMSTACKID 1 system uptime is 1 hour(s) 16 minute(s) 58 second(s)filtering...The system started at 00:02:01 GMT+00 Sat Jan 01 2000
The system : started=cold start
telnet@ICX7150-C12 Switch#show flashStack unit 1:Compressed Pri Code size = 24723488, Version:08.0.61aT211Compressed Sec Code size = 28314668, Version:08.0.61aT213Compressed Boot-Monitor Image size = 786944, Version:10.1.10T225Code Flash Free Space = 1312002048telnet@ICX7150-C12 Switch#
Hello @Tony
Thank you for your response and for sharing the information.
Based on the output you provided, it appears that your switch is currently running on an older version (08.0.61a non-UFI), which may be causing the recurring issues.
I recommend upgrading your switch to a recommended UFI version. You can find detailed instructions on how to perform this upgrade in the RUCKUS Lennar Knowledge Base self-help article available here:
/kb/articles/1-how-to-upgrade-ruckus-icx-7150-c12p-from-non-unified-forwarding-image-ufi-to-a-stable-ufi-version
Since you have access to the CLI, I suggest following the second upgrade option outlined in the article.
Please proceed with the upgrade process and feel free to reach out if you encounter any difficulties or have further questions.
Thank you once again for your patience and cooperation.
Imran Sanadi RUCKUS Lennar Home Community
Greetings!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
Your prompt response would be greatly appreciated.
Thank you for your attention to this matter.
Best regards,Imran SanadiRUCKUS Lennar Home Community
no go still not working
Thank you for your response and for providing the update.
To address the issue with the RUCKUS ICX-7150-C12P Switch PoE (Power over Ethernet) ports being disabled, resulting in the Access Points not receiving power, I recommend following the steps outlined in the RUCKUS Lennar Knowledge Base self-help article. You can find detailed instructions on resolving this issue at the following link:
/kb/articles/6-no-power-on-access-points-and-icx-7150-c12p-switch-with-green-lights-on-syst-pwr-and-poe-disabled
Based on the output you provided previously, it appears that your switch is currently running on an older version (08.0.61a non-UFI), which may be causing the recurring issues.
This issue may be repeated in the future to avoid the same, as advised in my previous post, I recommend upgrading your switch to a recommended UFI version. You can find detailed instructions on how to perform this upgrade in the RUCKUS Lennar Knowledge Base self-help article available here:
Thank you.
