hi admin...i already upgrade ruckus R310 firmware to unleashed ver200.7.10.202.145...but i cannot enter the dns server for controller virtual smartzone..pls help
Hello @wanji ,
Hope you are doing well ,
I believe there may be some confusion regarding the technologies. Unleashed is a lightweight wireless network where one access point acts as the master, while the others function as members that receive their configuration from the master.
https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/Unleashed-Overview/m-p/76913
However, SmartZone is a controller, whether physical or virtual, capable of managing multiple APs and offering significantly more features than Unleashed. It also provides greater flexibility in terms of network setups.
https://webresources.ruckuswireless.com/pdf/datasheets/ds-smartzone-family.pdf
In unlashed to configure the DNS on the APs is the following :
https://docs.commscope.com/bundle/unleashed-200.14-onlinehelp/page/GUID-3165BBFB-9B32-413F-A11F-95FC4AD1D103.html
https://docs.commscope.com/bundle/unleashed-200.15-onlinehelp/page/GUID-AB395789-ECB5-465A-BAA9-6E2533CC8A6A.html
That command :
set the SCG IP is to connect a standalone RUCKUS Access Point to a SmartZone controller
https://docs.commscope.com/bundle/sz-700-configuration-guide/page/GUID-D7FA0B9C-4A85-4944-9B06-CCE39CCE0A1F.html
Unleashed and SmartZone are different technologies with distinct use cases, making them incompatible with each other. To integrate Unleashed APs into a SmartZone controller-managed network, they must first be converted to standalone firmware version and then configured using the 'set scg ip' command to point to the SmartZone controller's address.
Unlashed overview Video :
https://www.youtube.com/watch?v=6tgztOFm4VQ
Smart Zone
https://www.youtube.com/watch?v=8fQvOj6GJYg&list=PLwZotTMbkZQFA_Lm9qjAFKOQMWM3aOCHG
How to setup DNS server on Smart zone :
https://docs.commscope.com/bundle/sz-610-adminguide-sz100vsz/page/GUID-83C23168-B5F2-4829-A1E7-1771B4545CEB.html
Best Regards
Fernando Vasquez
hi Fernando Vasquez ..thank you for reply...as picture below..i already success add the scg ip on ap....but it cannot appeared on controller staging zone...BUT OTHER AP CAN APPEARED ON CONTROLLER..pls help
thnks fot the info..but still i cannot connect to controller after upgrade to new standalone ver 104.0.0
Please make sure the AP is able to ping the controller.
hello admin....the ap can ping to the controller...thats why i a bit weird still cannot enter staging zone for the ap
Please check that the AP is set on the same countrycode as the other APs
get countrycode
You can also use the following command to view the current logs on the AP.
get syslog log
I recommend changing the IP address of the AP to avoid any conflicts with the default one
I recommend filing a case in case the AP still not appeared in the SZ
