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ICX8200 configuration for ping/SSH

Goalmaster6

Hi all,

I am a newbie to Ruckus equipment and even more specifically Fastiron 10. We have some 8200 switches in which they are functioning correctly, but I am unable to ping/ssh them. We are inside a shared building and VLAN 1 does nothing on their network, but their equipment has been set to pass through our VLANS.

For whatever reason, no matter what I try we are unable to SSH/ping the switch from anywhere in the building, but everything else works like WiFi etc.

Config is very basic, as we are just using the 8200s to for L2 switching. The core switches are doing the L3. We aren't using a management port, so I am hoping to just use one of the other ports for access into the switch.

Please see config below, and hopefully someone can point me in the right direction to get this working.

Current configuration:
!
ver 10.0.00T253
!
stack unit 1
module 1 icx8200-c08pf-port-management-module
module 2 icx8200-2-sfp-plus-port-20g-module
stack-port ethernet 1/2/1
stack-port ethernet 1/2/2
!
!
!

!
!
!
!
vlan 1 name DEFAULT-VLAN by port
!
vlan 96 name NETWORK by port
tagged ethe 1/1/1
untagged ethe 1/1/8
!
vlan 97 name SERVERS by port
tagged ethe 1/1/1
!
vlan 99 name USERS by port
tagged ethe 1/1/1
untagged ethe 1/1/2 to 1/1/7
!
vlan 100 by port
tagged ethe 1/1/1 ethe 1/1/8
!
!
!
!
!
ip route 0.0.0.0/0 10.20.96.1
!
!
ip dns domain-list
ip dns server-address
ip tftp blocksize 8192
!
!
!
!
!
!
!
interface management 1
!

!
interface ve 1
ip address 10.20.96.20 255.255.255.0

We have some older switches running fastiron8, and these can be pinged/ssh into no problem, so I believe the issue is local to the 8200s.

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Accepted answers

Goalmaster6

Hi Ben,

I've fixed it within the last hour! My IP was on the wrong ve, needed to be on ve 96 instead of ve 1. Everything is working as expected now!

All comments

Chandini

Hi Goalmaster6

Thank you for reaching us.

Could you let us know if you have access to switch on console ?

Would you be able to share the below outputs from the switch

traceroute <ip of the device you are trying to SSH from>
ping <ip of the device you are trying to SSH from>
ping 10.20.96.1
show ip ssh config
show ip ssh

Also I would suggest you to upgrade the 8200 switch to 10.0.10c_cd2 version as looks like you are running 10.0.00 version

Below is the software version 10.0.10c_cd2

https://support.ruckuswireless.com/software/3984-ruckus-icx-fastiron-10-0-10c_cd2-ga-software-release-zip

Thanks

BenBeck

Hey @Goalmaster6,

Firstly, I would recommend you upgrade this switch to 10010c_cd2. 10.0 flat is the very first code ever for this platform. As for your issue, I see you have an IP address on VE1 and a route. As long as that is pingable, you should be good there. It looks like you need a username and an authentication method list. It should be something like this:

enable

conf t

username <username> password <password>

aaa authentication login default local

Hope that helps! Please let me know if that works.

Goalmaster6

Hi Chandini

Yes I have access to the switch on console.

Ping fails, and traceroute to the default gateway 10.20.96.1 replies with * * * for everything.

8200#show ip
Global Settings
ttl: 64, arp-age: 10, bootp-relay-max-hops: 4
router-id : 10.20.96.20
enabled : UDP-Broadcast-Forwarding Source-Route Load-Sharing RARP VSRP arp-port-move-syslog
disabled: Route-Only Directed-Broadcast-Forwarding BGP4 IRDP Proxy-ARP RIP OSPF VRRP VRRP-Extended ICMP-Redirect add-host-route-first

8200#show ip ssh

SSH-v2.0 enabled.
No SSH sessions are currently established

8200#show ip ssh config
SSH server : Enabled
SSH port : tcp\22
Host Key : RSA 2048
Encryption : aes256-cbc,aes192-cbc,aes128-cbc,aes256-ctr,aes192-ctr,aes128-ctr,3des-cbc
Authentication methods : Password, Public-key, Interactive
Login timeout (seconds) : 120
Idle timeout (minutes) : 0
SCP : Enabled
SSH Client Keys :
Client Rekey : 500000K 30m (KB, Minute)
Server Rekey : 500000K 30m (KB, Minute)

Goalmaster6

Hi Ben,

No, the IP address on VE1 isn't pingable, but it is pingable from a device which is connected to the wireless AP which goes through the switch, back to the core.

Goalmaster6

I also have user accounts configured etc and can login via console to the switch, I just excluded them from the config.

Thanks

Chandini

Hi Goalmaster6

Thank you for reaching us.

Noted on the concerns. Could you upgrade the switch to 10.0.10c_cd2 and test if you see any changes ?

Let me know how it goes. Below are few links that will help you upgrade the switch

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

How to Upgrade a Switch ICX-7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-via-TFTP/td-p/47187

Thanks

Goalmaster6

Hi there,

Just upgraded the switch, but the behaviour is exactly the same. What's confusing is that we have a ICX6450 running fastiron 8 with an identical config, and that works without issue.

Struggling to see what is wrong in all honesty.

BenBeck

Hey @Goalmaster6

Please open a support case and one of our engineers can troubleshoot with you live. That is likely the best route here.

Goalmaster6

Hi Ben,

I've fixed it within the last hour! My IP was on the wrong ve, needed to be on ve 96 instead of ve 1. Everything is working as expected now!