nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to Reset Lingering, Old SSIDs (Old thread unresponsive)

Roger_Carvalho

Hello,

Please see prior thread here (https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/How-to-Reset-Lingering-Old-SSIDs/td-p/66681/page/2) which went unanswered, hence I am posting here for further assistance.

The last message I received was from @sanjay_kumar as follows:

"Hi @Roger_Carvalho
Please follow the below instructions:
1. Connect the Laptop to the SSID.
2. Open the browser and enter the APs IP or URL https://unleashed.ruckuswireless.com
3. Enter the credentials of admin users.
4. Go to Admin & Services -> Administration >> Choose Local Upgrade >> Upgrade >> Select the firmware version 200.14.6.1.199 and upgrade.

The complete instructions is there in the below link"

I responded:

"As to item No. 3, to my knowledge, I have never set up any credentials for admin users when the smart home was set up for my household. What should I do?"

My question above is still pending, please advise.

Sincerely,

Find more posts tagged with

Accepted answers

All comments

syamantakomer

@sanjay_kumar could you help here.

Roger_Carvalho

Hello,

@sanjay_kumar @syamantakomer - Following up on this, again. Please advise.

Sincerely,

sanjay_kumar

Hi @Roger_Carvalho
On the step 3, can you try using the either of the below username\password and see if you can login?
admin\sp-admin
super\sp-admin

Roger_Carvalho

I have tried both combinations but it did not work. Any ideas?

Sincerely,

sanjay_kumar

Hi @Roger_Carvalho

As these APs will be configured by the vendor, I have shared you on a private message with the common passwords which they will set.
If they are not working then you will have to contact the vendor once for the login credentials.