Hello,
My switch boots into OS. I am unable to factory reset it at this point. Please advise.
Hi wcruz,
Please try "reset" at the OS prompt and see if the switch recovers.
If not, please perform the software recovery process mentioned in below document:
https://docs.commscope.com/bundle/fastiron-09010-upgradeguide/page/GUID-9B5D5A56-039D-44FB-8FD2-B9B55E71ADE8.html
Youtube link: https://www.youtube.com/watch?v=RHriOYYD_iI
If you're still facing the issue, please log a ticket with the below link:
https://support.ruckuswireless.com/contact-us
