Router not working due to power outage

Question

I have no internet this sucks.  How do I get help.

Nidhi · Answer

Hello Jon,

Greetings from Ruckus!

We understand since power outage you do not have internet access. Could you please help us below:
1)Switch model and firmware ?
2)Is there any amber light indication on switch? You can share the picture of front panel and share it with us?
3)Are you able to take console access to the switch:
How to console to the switch:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

Incase the switch is completely down, with no access through console as well. You can use below link to log a ticket:
https://support.ruckuswireless.com/contact-us

Thanks,

Nidhi