My Smart home system is not working such as no doorbell (ring) but Ruckus unit has green lights. I need help please. thank you
Hi Jayavidhya,
My daughter Dar, was able to follow the step you told is to do byt what is next? We are also unable to upload the pictures of what we did…"in line power detail"
Hi @Ariel2023
Greetings of the day,
Please share the image of the switch and the access points showing the LED status and the cable connections.
Here is where you can upload the image/photo :
you can also drag it to the chat
Also please let us know how many access points are connected to the switch.
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
1 access point. 9 can’t upload an image, it says i have No permission
This one is a clear picture of lights in the unit.
Hello Jayavidhya,
I haven’t heard back from you!
Sorry for the inconvenience.
As you mentioned that on your ICX-7150-C12P Switch, the SYST and PWR lights are steady green, which means the lights are in a normal state.
Since the switch is in the normal state you can take Console access to the switch in order to verify, if the switch is able to transfer the power to PoE devices via 12 ports.
To check this, first, we have to get access to the switch, and there are Two ways to get access to the switch.
I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.
How to find my Ruckus “Devices IP address” using free applications:
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Devices-IP-address-using-free-applications/td-p/47027
Once we identify the IP address of the switch proceed to access remotely to the device “Command Line”
How to remotely access to 'ICX 7150-C12P' or 'access points' "Network devices":
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-ICX-7150-12P-or-access-points-quot/td-p/47388
If you can access the Command line should look like this:
ICX7150-C12 Router>
enable
Show version
Show inline power
Show inline power detail
How to console in the ICX-7150-C12P
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-7150-12CP-Ruckus-Switch/td-p/46759
Once you are logged in to the ICX-7150-C12P please follow up the same steps that are on point '2'
Please let me know if you have any queries in this regard.
We've followed the steps and here's the result. Please advise what the next steps are. Thank you!
Ports Admin-On: 12
Ports Admin-Off: 0
Ports Oper-On: 1
Ports Oper-Off: 11
Ports Off-Denied: 0
Ports Off-No-PD: 10
Ports Off-Fault: 1
Thanks for your response.
Please try to login to the RUCKUS account before uploading the images and try again.
you can also drag it to the chat.
