Spent some time on the Ruckus community page and no response to my post below. Just asking of I was Lennar Home.
https://community.ruckuswireless.com/t5/ICX-Switches/Ruckus-ICX-7150-C12P-not-working-after-power-outage/m-p/63435#M4488
Hey @Castlcvc
The reason for the Lennar question is that it is a unique situation from both a support and customer perspective. Generally speaking, our switches are sold to enterprise customers with professional network engineers to manage them. Most Lennar homeowners are not network engineers, so we have crafted step by step procedures for those people. Also, Lennar customers are only supported through this forum. I hope that helps shed some light. I will move this post to the Lennar section as well where there is a dedicated team for these customers.
I will ask Lennar support team to look at your original post
Hi @Castlcvc
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
We have already sent you the Software troubleshooting step on your other post you raised earlier. (Please refer to the below link.
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Re-Ruckus-ICX-7150-C12P-not-working-after-power-outage/m-p/63974#M10611
Please refer to the same and let us know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
