I am having this EXACT issue and I have followed these IDENTICAL steps......The POE ports on this device are unresponsive. The outcome of this issue was an RMA of the device....Please advise
Solved: RUCKUS Forums - Firmware Upgrade for ICX7150-C12 Switch - Need hel... - Page 8 - CommScope RUCKUS Community Forums (ruckuswireless.com)
Hi @jgathman
Sorry for the inconvenience.
We cannot replace the chassis until you confirm that the hardware is damaged. For detailed understanding of the issue please let us know the below details.
- Please let us know the LED status of the switch and the access points using the below guide.
R510 LED lights
https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html
RUCKUS LED lights
https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html
Also please let us know how many access points are connected to the switch.
Best regards,
Jayavidhya
Lennar Home Community
Jayavidhya - The R510 has no LED lights because it is not getting POE from the switch. There is one AP attached to the switch. The ICX7150 lights are green. The other devices attached to this switch are working. This was working until the device was upgraded to 08095g.
SSH@ICX7150-C12-Switch#show inline power
Power Capacity: Total is 124000 mWatts. Current Free is 124000 mWatts.
Power Allocations: Requests Honored 0 times
Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/State State Consumed Allocated Error-----------------------------------------------------------------------------1/1/1 On Off 0 0 n/a n/a 0 n/a1/1/2 On Off 0 0 n/a n/a 0 n/a1/1/3 On Off 0 0 n/a n/a 0 n/a1/1/4 On Off 0 0 n/a n/a 0 n/a1/1/5 On Off 0 0 n/a n/a 0 n/a1/1/6 On Off 0 0 n/a n/a 0 n/a1/1/7 On Off 0 0 n/a n/a 0 n/a1/1/8 On Off 0 0 n/a n/a 0 n/a1/1/9 On Off 0 0 n/a n/a 0 n/a1/1/10 On Off 0 0 n/a n/a 0 n/a1/1/11 On Off 0 0 n/a n/a 0 n/a1/1/12 On Off 0 0 n/a n/a 0 n/a-----------------------------------------------------------------------------Total 0 0
SSH@ICX7150-C12-Switch#show inline power detail
Power Supply Data On unit 1:++++++++++++++++++
Power Supply Data:++++++++++++++++++
Power Supply #1:Max Curr: 2.3 AmpsVoltage: 54.0 VoltsCapacity: 124 WattsPoePower: 124 Watts
POE Details Info. On Unit 1 :
General PoE Data:+++++++++++++++++
FirmwareVersion----------------00.0.0
HardwareVersion----------------UNKNOWN
Device HW version : 0:UNKNOWN 1:UNKNOWNDevice Temperature(deg-C) : 0:0 1:0Device Status : 0:Failed 1:Failed
Cumulative Port State Data:+++++++++++++++++++++++++++
#Ports #Ports #Ports #Ports #Ports #Ports #PortsAdmin-On Admin-Off Oper-On Oper-Off Off-Denied Off-No-PD Off-Fault-------------------------------------------------------------------------12 0 0 12 0 0 0
Cumulative Port Power Data:+++++++++++++++++++++++++++
#Ports #Ports #Ports Power PowerPri: 1 Pri: 2 Pri: 3 Consumption Allocation-----------------------------------------------0 0 12 0.000 W 0.000 W
Please share the image of the switch and the access points showing LED status and the cable connections.
Here is where you can upload the image/photo :
you can also drag it to the chat.
Please enter the below commands in the command line and the share the screenshot of the putty.
enable
Show version
Show inline power
Show inline power detail