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ICX 7150 Won't Write to Flash

diver19743

I have an ICX 7150 running on the latest SPR UFI code. I am trying to upgrade to the Switch firmware but I am getting an error writing to flash. I have tried from the Web CLI and the console through SSH. Each time, it copies and fails at 25% when writing. I have tried a new download and after several reboots, but no go. I have saved off the support files from the web upgrade.

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imran.sanadi@commscope.com

Hi @diver19743

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I could understand that you need assistance in Upgrading your RUCKUS ICX-7150-C12P Switch.

May I know the Current Version your Switch is running on?

And also, please help us with the screenshot of the error you are getting on CLI when you are trying to upgrade.

Please help us with the above queries and let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

diver19743

Currently on 09.0.10FT213 (SPR09010f.bin)

ICX7150-C12 Router#copy tftp flash 192.168.1.211 sps09010fufi.bin primary
Parameter Validation Successful
Image Download started
..................................................................................................................................Image Download Done
Image Validation Started
Tuning CFS scheduler parameters...
Compressing Console file
Copying fitrace errorlog file to flash
CORE_PATTERN:PID=2709 !usr!bin!img_flash_packages UID=0 GID=0 sig=11
Wed May 10 05:15:07 UTC 2023: Dumping core file to /tmp.gz, this will take couple of minutes...
Image write to flash failed
Wed May 10 05:15:10 UTC 2023: Core file collected as /tmp.gz, processing the core file ...
Copy Operation Failed
ICX7150-C12 Router#Wed May 10 05:15:11 UTC 2023: Removing the oldest core file:core_2380_img_flash_packages-5_2023-05-06_12-06-32.gz of size 56 kbytes
seq 6
Wed May 10 05:15:11 UTC 2023: Calculating checksum: core_2709_img_flash_packages-7_2023-05-10_05-15-11.gz
Wed May 10 05:15:11 UTC 2023: Checking integrity of core_2709_img_flash_packages-7_2023-05-10_05-15-11.gz
Wed May 10 05:15:11 UTC 2023: Moving core_2709_img_flash_packages-7_2023-05-10_05-15-11.gz of size 56 KB to flash, with available space of 831636 KB...
Wed May 10 05:15:27 UTC 2023: Core saved as /fast_iron/cores/core_2709_img_flash_packages-7_2023-05-10_05-15-11.gz.
Moving system log files to persistent memory
Copying SZ log files to persistent memory..
Done.
Core collection and system log collection completed, Switch will not reboot for img_flash_packages crash

imran.sanadi@commscope.com

Hi @diver19743

Greetings!!!

Thank you for the response and the information.

Could you please share the output of the below commands?

enable

show version

show flash

Thank you again for your patience.

Best regards,

Imran Sanadi

Lennar Home Community.

diver19743

ICX7150-C12 Router#enable

Invalid input ->enable

Type ? for a list

Node doesn't exist

ICX7150-C12 Router#Show Version

UNIT 1: compiled on May 2 2023 at 22:09:30 labeled as SPR09010f

(33554432 bytes) from Primary SPR09010f.bin (UFI)

SW: Version 09.0.10fT213

Compressed Primary Boot Code size = 786944, Version:10.1.25T225 (mnz10125)

Compiled on Mon Aug 8 11:58:28 2022

HW: Stackable ICX7150-C12-POE

==========================================================================

UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module

Serial #:FEK3849Q2H2

Software Package: ICX7150_BASE_L3_SOFT_PACKAGE

Current License: 2X1G

P-ASIC 0: type B160, rev 11 Chip BCM56160_B0

==========================================================================

UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module

==========================================================================

UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module

==========================================================================

1000 MHz ARM processor ARMv7 88 MHz bus

8 MB boot flash memory

2 GB code flash memory

1 GB DRAM

STACKID 1 system uptime is 7 day(s) 7 hour(s) 35 minute(s) 28 second(s)

The system started at 22:16:19 GMT+00 Tue May 02 2023

The system : started=factory reset reloaded=by "factory reset"

ICX7150-C12 Router#Show Flash

Stack unit 1:

NAND Type: Micron NAND 2GiB (x 1)

Compressed Pri Code size = 33554432, Version:09.0.10fT213 (SPR09010f.bin)

Compressed Sec Code size = 33554432, Version:09.0.10fT213 (SPR09010f.bin)

Compressed Pri Boot Code size = 786944, Version:10.1.25T225 (mnz10125)

Compressed Sec Boot Code size = 786944, Version:10.1.25T225 (mnz10125)

Code Flash Free Space = 853499904

ICX7150-C12 Router#

diver19743

I am awaiting on next steps!

imran.sanadi@commscope.com

Hi @diver19743

Greetings!!!

Please try software recovery on your ICX-7150-C12P Switch as described below.

We need to perform a software recovery since it can be that the image flash is corrupted in basic words the unit is not able to boot up properly and need re-install the image to boot up properly.

Below is the Guide and Video Link to perform the Software recovery process:

Please refer to the below guide and Video link:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-recovery-on-an-ICX7150-switch/td-p/47483

Video Link: https://www.youtube.com/watch?v=Ql22blH_CGo

Please share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

diver19743

imran.sanadi@commscope.com

Hi @diver19743

Thank you for the response and the update.

As your Switch version is now SPS08090k you should be able to connect your RUCKUS Switch should work with the Internet connectivity.

Now you could proceed with Upgrading the switch to the recommended UFI Version 08095g using the file SPS08095gufi.bin as described in the TFTP Upgrade guide.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

diver19743

Yes, I am not on 08095gufi

imran.sanadi@commscope.com

Hi @diver19743

Thank you for the response.

As mentioned in my previous post, you could now upgrade the switch to the recommended UFI Version 08095g using the file SPS08095gufi.bin as described in the TFTP Upgrade guide. (Please refer to the below commands mentioned in the screenshot)

Please note it is SPS08095gufi.bin in place of SPS08095hufi.bin

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.