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ICX 7250-48 only work on version 08.0.30

ASaqri

Hey there, I have an ICX-7250-48

I tried to upgrade it from 08.0.30h to any another version it's won't able to boot to another image I tried many version same issue.

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ASaqri

FYI

I used the TFTP on boot menu and USB upgrade same issue ,the only thing I was able to do it change the image from 08.0.30h to 08.0.30r

Chandini

Hi ASaqri

Ack and Noted. Could you please let us know from 8.0.30h to which firmware are you trying to upgrade ?

Are you seeing any error messages when the upgrade fails in the switch ? Could you share that information with us ?

Also please refer the guide in link below to check on procedures for upgrading the switch. Refer section "Software upgrade and downgrade " for any details.

https://support.ruckuswireless.com/documents/3448-fastiron-08-0-95-ga-software-upgrade-guide

I hope this helps

Thanks

ASaqri

Hey Mr.Chandini

I tried to upgrade it to 08.0.90 and no errors be come when you upgrade, but issue comes after you finish the upgrade, and you reboot the device then, the device will stick on the booting.

To solve this, I went to boot menu and downgrade it to 8.0.30*.

Chandini

Hi ASaqri

Ack and Noted. Please note from 8030 you would not be able to do a direct upgrade to 8090 as you are moving from non UFI image to a UFI. Please follow the below path

8030 -> 8080f (non UFI) -> 8090(UFI) image which you are trying to upgrade to

I hope this helps

Thanks

ASaqri

I'll check and return to you with an update.

ASaqri

I put the 8080f, the device keep restarting like it's stuck on boot, so I tried to boot from the secondary and the same issue still happening.

Chandini

Hi Asaqri

Ack and Noted. Thanks for reverting back to us.

Please log a ticket with the below link so that we will help you to upgrade your unit.

https://support.ruckuswireless.com/contact-us

Thanks