192.168.0.2 is not alive and Switch in boot mode after power outage

Question

Hello,

We had a power shortage and ICX7150 stops working.

I connected my laptop to the Ruckus ICX 7150-C12P Switch via putty but the switch remains in "boot" mode. I tried booting from the primary and secondary partitions but for both it says corrupted.

So I followed instructions in this link to try and install a new image, however now I am stuck at "host 192.168.0.2 is not alive" I set all the required environment variables (as can be seen from the snip below). Please help!

Based on the other's post, I found out I have the same issue with others so I need to file RMA. When I file the RMA, they said I cannot do it because I am Lennar's customer and I need your guy's help here to file the RMA. If you could help me, I will be appreciated it.

printenv
baudrate=9600
ipaddr=192.168.0.3
serverip=192.168.0.2
netmask=255.255.255.0
gatewayip=192.168.0.2
uboot=mnz10115.bin
image_name=SPR08090d.bin
ver=10.1.15T225 (Jan 30 2019 - 23:08:47 -0800)

Environment size: 189/16379 bytes
ICX7150-Boot>saveenv
ICX7150-Boot>ping 192.168.0.2
Change GMAC speed to 1000MB
Using bcm_xgs_gmac-0 device
ping failed; host 192.168.0.2 is not alive
ICX7150-Boot>

imran.sanadi@commscope.com · Answer

Hi @fan_the_man

Thank you for the response.

Great!!!

Good to know that the issue is now resolved after turning the firewall off.

We appreciate your time and patience on this case.

Note: Please feel free to mark the post as ACCEPTED SOLUTIONS

Have a great day ahead!!!

Thank you again for contacting RUCKUS Lennar Home Community.

fan_the_man · Answer

Imran_ruckus

Thank you for the response. I did try to unplug and also reset but it is not working. However, after I turn off the firewall, I can be bale to follow the instruction to recovery it. Thanks.

Thanks,

Fan

fan_the_man · Answer

worawit_waiprib

Thank you. I turn off the firewall and it works.

Thanks,

Fan