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R710 cannot migrate from ZD3050 to sVZ 6.1.1

gsfakian

Hi to all, the title describes my problem... i have managed to migrate 21 r710 but one insists not to migrate... It starts to accept the firmware from the sVZ but fails... I manually flash the stand alone firmware and after that the ZD starts auto adoption and readopts it by flashing back the ZoneDirector firmware 10.1.1.0.42. Access point seems to work fine... any proposals?

thanks in advance!

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Accepted answers

gsfakian

I had already opened a case.. and finally problem solved. Ruckus support rocks!.. The problem was that the certificate file was completely missing from the AP and it was not possible to upload it from GUI. It was showing that the procedure was done but nothing happened in the end. So the solution was to "feed" manualy firmware 6.1.1.0.1274 which probably contains certificate and after that controller adopted it!..

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Ayush_Tripathi

Hello @gsfakian

Could you please do the hard-reset on the AP and upload the standalone version 114.0.0.0.6565 on the AP and use the below command to connect the AP on the vSZ.

#set scg IP <IP address of the controller>

gsfakian

Hi, thanks for your answer.. I think this was the version of stand alone I flashed. I will confirm to you . Also hard reset you mean the button? Isn't the same but giving set factory command? Because it is based at remote site and in a difficult place to access... Thanks

Ayush_Tripathi

@gsfakian Yes you can use the set-factory command as well on the AP CLI

gsfakian

Thanks again, did that... seems that it is not adopted... i got into the ap from http all seem normal... get scg gives:

------ SCG Information ------
SCG Service is enabled.
AP is not managed by SCG.
State: CONN_GET_ADDR_STATE
Server List: 10.50.49.3
No SSH tunnel exists
Failover List: Not found
Failover Max Retry: 2
DHCP Opt43 Code: 6
Server List from DHCP (Opt43/Opt52): 10.50.49.3
SCG default URL: RuckusController
SCG config|heartbeat intervals: 30|30
SCG gwloss|serverloss timeouts: 1800|7200
Controller Cert Validation : disable
-----------------------------

gsfakian

Also last log entries if help... i see some ssl errors?

P daemon.info cubic[669]: cub_state_action:2319 [CONN_GET_ADDR_STATE] -> [DISC_REQ_STATE]; reason: [CUB_RESULT_CONN_GET_ADDR_SUCCESS].
Mar 13 18:32:27 RuckusAP daemon.info cubic[669]: json_cmd_proc:558 Data type : [1][GENERATE_DISCOVER].
Mar 13 18:32:27 RuckusAP daemon.debug cubic[669]: apcfg_general_get_radio_info:153 background scan wifi0: en:0, timer:20, channel num:11.
Mar 13 18:32:27 RuckusAP daemon.debug cubic[669]: apcfg_general_get_radio_info:153 background scan wifi1: en:0, timer:20, channel num:24.
Mar 13 18:32:27 RuckusAP daemon.warn cubic[669]: apcfg_general_get_base_info:513 ret:[6]/[bad key: device-gps-coordinates] No GPS data
Mar 13 18:32:27 RuckusAP daemon.info cubic[669]: apcfg_general_get_sz_list:319 Server list[10.50.49.3] from SZ..
Mar 13 18:32:27 RuckusAP daemon.warn cubic[669]: apcfg_general_get_base_info:565 ret:[34]/[file missing for RSM services] No server cert validation setting.
Mar 13 18:32:27 RuckusAP daemon.err cubic[669]: apcfg_general_get_wan_ipv6:1119 Get IP error. stop rsm config get/set, please check the config key and value
Mar 13 18:32:27 RuckusAP daemon.debug cubic[669]: curl_https_request:1323 curl_https_request, msg_type:[0][MSG_TYPE_DISC], via ssh:[no], send_data:[{   "protocolVersion":      "0.50",     "mac":   "58:B6:33:3D:67:D0",    "serial":       "341503410070",         "deviceName":   "RuckusAP",     "model":        "R710",         "timeStamp":    1678732347,     "fwVersion":    "114.0.0.0.6565",    "gpsInfo":      "",     "deviceIpMode": 3,      "ip":   "10.50.49.229",         "ipv6": "fc00::1",      "countryCode":  "US",   "provisionTag": "",     "location":     "", "devSupportUsb": "1",    "meshRole":     0,      "radio":        [[{                             "channel":      "1,2,3,4,5,6,7,8,9,10,11"                       }], [{                      "channel":       "36,40,44,48,52,56,60,64,100,104,108,112,116,120,124,128,132,136,140,149,153,157,161,165"                       }]] }].
Mar 13 18:32:27 RuckusAP daemon.info cubic[669]: util_cmd_proc:1574 Execute CMD type: [5][GET_DOMAIN_SUFFIX_INFO].
Mar 13 18:32:27 RuckusAP daemon.debug cubic[669]: wrap_getaddrinfo:1181 getaddrinfo with address [10.50.49.3] returns success.
Mar 13 18:32:27 RuckusAP daemon.debug cubic[669]: resolve_addrinfo:1222 wrap_getaddrinfo with addr [10.50.49.3] returns success.
Mar 13 18:32:27 RuckusAP daemon.debug cubic[669]: do_curl:968 No SZ public key from APR, skip verification..
Mar 13 18:32:27 RuckusAP daemon.info cubic[669]: do_curl:1069 Send HTTP request to URL:[https://10.50.49.3:443/wsg/ap/discovery/58:B6:33:3D:67:D0].
Mar 13 18:32:27 RuckusAP daemon.err cubic[669]: ssl_ctx_func_cb:790 SSL cert/key file init error.(file doesn't exist).
Mar 13 18:32:27 RuckusAP daemon.err cubic[669]: do_curl:1131 curl_easy_perform failed:[66][Failed to initialise SSL crypto engine].
Mar 13 18:32:27 RuckusAP daemon.info cubic[669]: cub_disc_req_state_action:714 DISC request http return code:[0]..
Mar 13 18:32:27 RuckusAP daemon.info cubic[669]: cub_state_action:2315 Start [CONN_GET_ADDR_STATE].
Mar 13 18:32:27 RuckusAP daemon.info cubic[669]: cub_state_action:2319 [DISC_REQ_STATE] -> [CONN_GET_ADDR_STATE]; reason: [CUB_RESULT_DISC_REQ_FAIL].