I had 2 power outages lastnight during the storm and my ruckus now only shows 1 green light and 1 orange light
Hi @nikihirst1
Thank you for contacting Lennar Home Community.
Hope you are doing well!!!
Thank you for the detailed information you shared,
As per the case description I could understand that after a power outage, your ICX-7150-C12P Switch has a green and orange light.
When there is an amber/orange light on the "SYST" and a green light on the "PWR" on the Switch. Meaning the Switch is stuck in the boot mode.
Basically, due to the power outage/ power spike, the switch went to a state that we call ‘boot mode’ that is not able to boot up properly.
Please follow the below steps in order to fix this issue:
First, we will try to reset the Switch as described below:
1. Please try to disconnect from the Power outlet the ICX-7150 and reconnected.
2. Please try to press the reset button using a paper click or a small stick
Below is the Guide and Videos link for your reference:
https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE7.html
Video link: https://www.youtube.com/watch?v=6jHMTdo_hK4
IF RESET DOESN’T WORK: Please follow the below steps.
If the reset does not make any difference, we need to perform a software recovery since it can be that the image flash is corrupted in basic words the unit is not able to boot up properly and need re-install the image to boot up properly.
3. We must get console access to the ICX-7150-C12P Switch as mentioned in the steps from the guide below:
How to console in the ICX-7150-C12P:
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-7150-12c-using-a-Windows-Machine/td-p/46759
Below are the Guide and Video Link to perform the Software recovery process:
Please refer to the below guide and Video link:
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-recovery-on-an-ICX7150-switch/td-p/47483
Video Link: https://www.youtube.com/watch?v=Ql22blH_CGo
Please let me know if you have any queries in this regard.
Thank you again.
Best regards,
Imran Sanadi
Lennar Home Community.
