Seriously. I bought this home and I got no documentation and they won't take my calls or emails because Ruckus is trash evidently.
Hi @dascoop
Effective November’2022, ‘Ruckus Support for Lennar Homes customers will no longer be handled by phone or email. We will be exclusively supporting customers via this community forum support model.
Please follow the below guide for the basic setup for Lennar home users.
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lennar-homes-users/m-p/47106
https://www.youtube.com/watch?v=vFD_ByQWGH0
https://www.youtube.com/watch?v=j8I5aVwMNMg
Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-passwords-for-the-Ruckus-Wi-Fi-Access-Points/td-p/46740
Ruckus Unleashed Set-up using your Mobile
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-using-your-Mobile/td-p/47086
Best regards,
Jayavidhya
Lennar Home Community
Why do you no longer support your product? Is it that bad?
We have tried to create the guides as non-technical as possible, so that they are not difficult to follow.
Also I have attached the links for RUCKUS setup.
Please follow the below steps for the basic setup for Lennar home users.
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-password...
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usin...
however, if you continue to have difficulty following the steps, I would recommend that you seek outside help or a technician.
