Ruckus ICX 7150-C12P not sending power to R510 AP's

pramod_gujjar

Hi,

I see that my Ruckus ICX 7150-C12P installed by Lennar is not sending any power to R510 AP's.

I see only 2 lights on the switch one is PWR and SYST, but none of the APs plugged in have no light.

Please let me know how to fix this. 

Thank you so much

Vásquez_Fer

Hi @pramod_gujjar 

Hope you are doing great !

As I can see, according to the color lights of your Switch (ICX-7150) is stuck in boot mode stage.

That does not mean is broken or need to be replace 'in some cases'

When the switch is in boot mode ,  it will not show up in the IP scanner,  since it cannot get a valid IP address , to access Switch when is on boot mode , we will need a console connection, it can be using a USB type C to USB cable.

Software recovery Process 

If resetting the Switch does not work , we need to perform a software recovery process since it can be that the image flash is corrupted so in basic words the unit is not able to boot up properly and need re-install the image ( software version )  to boot up the unit properly.

1-We need to access (physical) using one of the cables to the ICX-7150-C12P mentioned on the below guide: 

How to console in the ICX-7150-12cp 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-7150-12c-using-a-Windows-Machine/td-p/46759

Here is the Guide how to preform the Software Recovery process correctly to boot up the switch  and the video Link

 https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-recovery-on-an-ICX7150-switch/td-p/47483

 Video Link: https://www.youtube.com/watch?v=Ql22blH_CGo

Best Regards 

Fernando Vasquez