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Ruckus ZD Guest Pass

asdasdas

Hello,

We have 2 ZD3025, version iz 9.12.3.0 build 61. We would like to configure Guest Pass. As I know I did all configuration, but this service doesn't work.

Guest Access Configuration:

SSID Configuration:

Role Configuration:

User Configuration:

Did I miss anything? Because Guest Pass doesn't work.

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Guest Pass

Accepted answers

Parik_MN

Hi @asdasdas,

As a next action, we would suggest to upgrade the ZD firmware to 10.2.1. Make sure all APs are supported in latest release. Please navigate to below link for release notes and download image.

If you see same behavior post upgrade, please feel free to open a case with Ruckus Support for further investigation.

https://support.ruckuswireless.com/software/3255-zd3000-10-2-1-0-212-mr1-refresh8-software-release

Regards,

Parik

All comments

asdasdas

Still waiting your helps.

Parik_MN

Hello @asdasdas,

The configuration looks good. You would need to generate a guest pass, if you haven't done yet. Below is the URL to generate Guest Pass.
https://<ZD_IP>/guestpass

Regards,

Parik

asdasdas

Hello @Parik_MN, thanks for your response.

Yes, I did generate a guest pass, but problem is that the redirection to the web portal doesn't happening where I need to enter the key.

Parik_MN

Hello @asdasdas,

I see you have enabled wireless client isolation, could you try disabling that feature once? Also in older version, ZD hands out the splash page to guest users, you would need to allow TCP port 8090/8099/9997/9998 from client subnet to ZD if there are any firewall or router in between.

Regards,

Parik

asdasdas

@Parik_MN I disabled client isolation, also access from client subnet to ZD is without restriction. Client gets IP, but redirection to the web portal doesn't happening.

asdasdas

Hello, I have also one additional question regarding certificate.

Where do I must to load trusted certificate? I mean when guest's device will be redirect on the web page it must not received web-untrust page.

Parik_MN

Hi @asdasdas,

Please refer below user guide for "Working with SSL Certificate" (Page-315).

https://support.ruckuswireless.com/documents/2487-zonedirector-10-2-ga-user-guide/download

You could disable Guest access HTTPS redirection. Refer below CLI reference guide, page-409 for more info.

https://support.ruckuswireless.com/documents/2488-zonedirector-10-2-ga-cli-reference-guide/download

Regards,

Parik