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Hi, I´ve added a guest WLAN with success but, when user try to connect to it to generate their credentials the login/portal page that the https://<ruckus>/guestpass presents has a Ruckus logo and seems that changing in the Guest Wlan configuration makes no difference. Why I can´t customize the logo so my Guests know that…
Hi Team, When a user goes through enrolment and gets a DPSK. When they then use that DPSK each device shows up as AccountDPSK-xxxxxx for the username: Since the user went through an enrollment, CloudPath knows the username and we can use a POLICY to return the username attribute. * Create a RADIUS Attribute Group that…
The DHCP option 43 is one of many methods for the RUCKUS AP to discover its controller. This option is configured in the DHCP server and must be masked. Also, the vendor code and the length of the IP address must be specified in HEX. RUCKUS vendor code: - 06 for SmartZone - 03 for Zone Director Using this website you will…
Hello All, This is an important security announcement. CVE numberCVE-2023-49225SeverityMediumWorkaroundAvailableFixAvailable A vulnerability in the web-based management interface of the RUCKUS AP product line could allow an unauthenticated, remote attacker to execute a cross-site scripting (XSS) attack against a user…
Connecting an ICX to the Ruckus controller vSZ or cloud Pre-requisites In this document will be found the best practice and support documentation to add a new ICX to the controller for the first time. 1: Your running version must be UFI, can be checked with the next command: ICX#show version | include UFI (33554432 bytes)…
How can I avoid certain channels being selected by client connecting to Zone Director managed APs? Customer Environment Zone Director managed AP network where you would like to blacklist certain channels. This is mainly applies for ZD version below 9.5. Symptoms Resource group mapped to a user needed to revisited and…
In my work as a TAC support agent for RUCKUS Wireless products, I've recently encountered cases where iPhone and MacBook users complain of frequent disconnections from the wireless network. I've been able to resolve those cases by following the steps below. This is part of the symptom you will see in the AP support log:…
This information pertains to general knowledge for utilization within the context of ICX-Unleashed-SZ-vSZ. Initially, need to connect with the Server Manager. Subsequently, we will install the DHCP feature. The installation choices are discretionary; I plan to implement a role-based approach with a focus on the "basic"…
How Standalone APs Learn Controller Addresses If your APs will be managed by a controller, you will need some way to ensure that the APs can discover the controller on the network. There are several different ways to do this, and the specific controller user documents contain more details on discovery for that particular…
Maximize efficiency by running CLI commands on multiple APs simultaneously. RUCKUS ZD's 'remote_ap_cli' command in debug mode empowers you to take command effortlessly: 1. Access debug mode: ruckus> ena ruckus# debug You have all rights in this mode. ruckus(debug)# remote_ap_cli usage: remote_ap_cli [-q] {-a ap_mac | -A }…
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