I am able to get to the login but all the username/passwords listed in this community do not work. how can I either reset and start over or do anything with it?
If you have the backup config of switch. Try factory reset the switch then try with factory default username : super and password : sp-admin.
Also you can try password recovery before proceeding with factory reset the switch by referring below link
: https://docs.ruckuswireless.com/fastiron/08.0.60/fastiron-08060-securityguide/GUID-986D5DF0-BF7E-4327-9030-396433DFFD9D.html
yeah, I'm probably just not going to use this and if decide to put WAP in my house I'll just go new. This is too difficult. I am not the original owner so I don't have any of this stuff. and even the serial connection...is it truly serial where i need a serial cable? Because I certainly don't have that. And ruckus doesn't want to support it. soooo....meh...may just get wifi extenders through xfinity
Hey @kctraceys
You can just use a regular USB type C cable just like most android phones. There is nothing special about the required cable. Drivers are here if needed:
https://support.ruckuswireless.com/software/1414-brocade-ruckus-7150-usb-serial-driver-windows