My power went out for a few hours and the ruckus has a couple lights on but on the access points there are no lights on and internet is not connecting.
Hi @Corinanajera
Based on your description, it seems that your Switch (ICX7150 Switch) is stuck in boot mode, to fix it you need to get console access and perform a software recovery to fix it, let me add the guide.
Note: Please read the guides carefully before start the troubleshooting.
How to perform a Software recovery on an ICX7150 switch
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-recovery-on-an-ICX7150-switch/td-p/47483
Password Recovery on a Ruckus ICX(Tutorial video)
https://www.youtube.com/watch?v=XJS28DWbHM4
Best regards,
Yarenis Hernández
Technical Support Engineer | L2 TAC Wired
What if I dont Own a laptop? Or computer
I have given you the troubleshooting steps to fix your issue, and Ruckus Support for Lennar Homes customers, is exclusively supporting via this community forum support model.
