After a power outage, the ruckus switch will no longer power the access points. I tried rebooting multiple times, and performed a reset. It will still not provide power.
Hi @thead
Hope you are doing well!
1-On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on?
https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html
2-Make sure it is plugged into a well-known outlet/power source
Best Regards
Fernando Vasquez
Syst light is green and Pwr light is green. It is plugged into a power source that is working.
Seems that your switch may present some PoE issue (power over Ethernet) To solve this you must access the command line of the Switch and do some diagnostics
1-For this we must locate the IP address (this is a logical address assigned by your local router (ISP) to the switch) I will leave a quick guide:
How to find my Ruckus “Devices IP address” using free applications
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Devices-IP-address-using-free-applications/td-p/47027
2-After that we must remotely access to device, I leave a guide on how to access to the switch
Here is a quick guide how to access via CLI of the devices
How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-ICX-7150-12P-or-access-points-quot/td-p/47388
If you can access to the Command line should look like this
ICX7150-C12 Switch>
3-Write the following commands:
Note: Hit Enter to accept each command:
ICX7150-C12 Switch>enableICX7150-C12 Switch#show versionICX7150-C12 Switch#show inline powerICX7150-C12 Switch#show inline power detail
Copy and paste the results on the chat (here)
If you cannot access via IP we can access physical using a console cable
How to console in the ICX-7150-C12p
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-7150-12c-using-a-Windows-Machine/td-p/46759
Once you are log in via console go to the Step '3'
I am attempting to access using console cable but receiving a reply of command not found.
Could you please copy and paste ' what you get through the console ' here also you can use a snipping tool to upload the screenshot here , you can 'upload images on the chat'
ICX7150-C12 Switch#show version
Copyright (c) 1996-2017 Brocade Communications Systems, Inc. All rights reserved.
UNIT 1: compiled on Feb 17 2017 at 16:03:13 labeled as SPS08060
(23946048 bytes) from Primary
SW: Version 08.0.60T211
Compressed Boot-Monitor Image size = 786944, Version:10.1.09T225 (mnz10109)
Compiled on Sat Feb 18 00:15:43 2017
HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X10GR POE 12-port Management Module
Serial #:FEK3224N0C1
Current License:
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 2 day(s) 11 hour(s) 13 minute(s) 59 second(s)
--More--, next page: Space, next line: Return key, quit: Control-c
The system started at 00:01:38 GMT+00 Sat Jan 01 2000
The system : started=cold start
ICX7150-C12 Switch#show inline power
Power Capacity: Total is 124000 mWatts. Current Free is 124000 mWatts.
Power Allocations: Requests Honored 0 times
Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/
State State Consumed Allocated Error
--------------------------------------------------------------------------
1/1/1 Off Off 0 0 n/a n/a 3 n/a
1/1/2 Off Off 0 0 n/a n/a 3 n/a
1/1/3 Off Off 0 0 n/a n/a 3 n/a
1/1/4 Off Off 0 0 n/a n/a 3 n/a
1/1/5 Off Off 0 0 n/a n/a 3 n/a
1/1/6 Off Off 0 0 n/a n/a 3 n/a
1/1/7 Off Off 0 0 n/a n/a 3 n/a
1/1/8 Off Off 0 0 n/a n/a 3 n/a
1/1/9 Off Off 0 0 n/a n/a 3 n/a
1/1/10 Off Off 0 0 n/a n/a 3 n/a
1/1/11 Off Off 0 0 n/a n/a 3 n/a
1/1/12 Off Off 0 0 n/a n/a 3 n/a
Total 0 0
Power Supply Data On unit 1:
++++++++++++++++++
Power Supply Data:
Power Supply #1:
Max Curr: 2.2 Amps
Voltage: 54.0 Volts
Capacity: 124 Watts
POE Details Info. On Unit 1 :
General PoE Data:
+++++++++++++++++
Firmware
Version
----------------
01.8.7 Build 021
Hardware
V2R2
Cumulative Port State Data:
+++++++++++++++++++++++++++
#Ports #Ports #Ports #Ports #Ports #Ports #Ports
Admin-On Admin-Off Oper-On Oper-Off Off-Denied Off-No-PD Off-Fault
-------------------------------------------------------------------------
0 12 0 12 0 0 0
Cumulative Port Power Data:
#Ports #Ports #Ports Power Power
Pri: 1 Pri: 2 Pri: 3 Consumption Allocation
-----------------------------------------------
0 0 0 0.000 W 0.000 W
I was able to resolve
Great to hear that!
Please feel free to mark the post as resolved
Best regards
Sofia Gätjens |Technical Support Engineer
