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R700 bricked?

Piet

I just pick up some R700. I tried to set it up with my ZD 3000.

The ZD3000 is suck trying to download the firmware. It seems to be able to reset as

I see the R700 no longer offering the Login: prompt from time to time.

I've tried the normal logins and passwords but they aren't working.

I suspect the ZD3000 is using an undocumented login/password but is having difficulties.

What is the login and password?

I did a Factory Reset, so according to the r700 documentation it's suppose to be {super and sp-admin}.

When the zd-3000 takes over it's suppose to change it to the ZD password {admin and admin}.

What's the trick? I'd like to login and download current r700 firmware like I use on my other R700s.

On the ZD I'm getting:

Failed to upgrade AP[84:18:3a:03:e4:80] image

from [9.8.1.0.101] to [10.1.1.0.35] after [16] retries

On the ssh I'm getting the normal Login prompt:

piet@piet-Precision-T3600:~$ ssh 192.168.1.126

    Please login: admin
    password :
    Login incorrect

    Please login: super
    password :
    Login incorrect

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Accepted answers

Vineet_nejwala

Hi @Piet

The AP would not be able to upgrade from 9.8 to 10.x. First thing would be to factory reset the AP, enable https, login to the web UI and upgrade to standalone code. Once this is done AP should join controller and you should be able to login using controller cred.

https://support.ruckuswireless.com/software/1019-zoneflex-r700-indoor-ap-104-0-0-0-1347-ga-software-release

Best Regards

Vineet

All comments

Vineet_nejwala

Hi @Piet

https://support.ruckuswireless.com/software/1019-zoneflex-r700-indoor-ap-104-0-0-0-1347-ga-software-release

Best Regards

Vineet

Piet

I can't login to these new R700's; I think it's old firmware. Maybe 9.8 and you mentioned.

I did a factory reset and couldn't login in via ssh of https as I recall.

As I recall it didn't seem to be using 192.168.0.1 as documented for the R700.

Maybe the ZD firmware uses another static ip. When I put the R700 on the local network

the zone controler grabs it and starts downloading it with the DHCP address. That environment

I can get to via ssh but the login and password din't work.

I suspect the problem is after the reset I need to use another address and the

192.168.0.1 documented in the R700 manual is only correct for standalone firmware

and it's likely running old ZD firmware.

Vineet_nejwala

@Piet

Regardless of the code of AP once you default it , the default is super and sp-admin. Can you make sure the f/d is being performed correctly ? Please follow below :

https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/How-to-factory-reset-or-factory-default-different-type-of-Ruckus/m-p/46029

Once above is done and still issue persist, take the AP out of the network, power it on , F/D and take a direct console access. Post reset if its still not taking default password you might need to check the RMA warranty.

Best Regards

Vineet