can't get kernel image! both primary and secondary image were erased

unknown

I have a switch ICX7150-C12P. my staff deleted image so switch could not work now

Anybody can help me to fix it please???

hashim_bharooc1

Hi Thanh,

Please follow the software recovery process see link below:
http://docs.ruckuswireless.com/fastiron/08.0.70/fastiron-08070-upgradeguide/GUID-DA75FD7E-A8D4-4B12-...


From the guide:
Recovering Software


This section explains how to recover devices from image installation failure or deleted or corrupted flash images.
NOTE
Software recovery should be performed under the supervision of a
Ruckus support engineer.

1. 
   Connect a console cable from the console port to the terminal server.
   
   
1. 
   Connect an Ethernet cable from the management port (the port located under the console port on the device) to the TFTP server.
   
   
1. 
   On the TFTP server, assign an IP address to the connected Network Interface Card (NIC).
   
   

   IP address 10.10.10.21 mask 255.255.255.0
   

   
   NOTE
   In practice, the TFTP server is also used as the terminal server to view the CLI output.
   
   
   
   
   
1. 
   Reboot the device.
   
   
1. 
   When in boot mode, enter the
   printenv command to display details of the images available on the device memory.
   
   

   device> printenv
   baudrate=9600
   uboot=brocade/ICX7450/bootcode/spz10106b002
   Version:10.1.06T215 (May  15 2015 - 11:28:23)
   

   
   
   The path is to the boot image on the TFTP server.
   
   
   
1. 
   Provide the IP address of the TFTP server that hosts a valid software image using the
   setenv serverip command.
   
   

   device> setenv serverip 10.10.10.21
   

   
   
   
1. 
   Set the IP address, gateway IP address, and netmask for the device management port, and save the configuration using the
   setenv ipaddr,
   setenv gatewayip,
   setenv netmask, and
   saveenv commands.
   
   

   device> setenv ipaddr 10.10.10.22
   device> setenv gatewayip 10.10.10.1
   device> setenv netmask 255.255.255.0
   device> saveenv
   

   
   NOTE
   
   The IP address and the gateway IP address set for the device management
   port should be for the same subnet as the TFTP server NIC.
   
   
   
   
   
1. 
   Enter the
   printenv
   command to verify the IP addresses that you configured for the device and the TFTP server.
   
   

   device> printenv
   baudrate=9600
   ipaddr=10.10.10.22
   gatewayip=10.10.10.1
   netmask=255.255.255.0
   serverip=10.10.10.1
   uboot=brocade/ICX7450/bootcode/spz10106b002
   Version:10.1.06T215 (May  15 2015 - 11:28:23)
   

   
   
   
1. 
   Test the connectivity to the TFTP server from the device using the
   ping command to ensure a working connection.
   
   

   device> ping 10.10.10.21
   ethPortNo = 0
   Using egiga0 device
   host 10.10.10.21 is alive
   

   
   
   
1. 
   Provide the file name of the image that you want to copy from the TFTP server using the
   setenv image_name command.
   
   

   device> setenv image_name images/ICX/SPR08040.bin
   

   
   
   
1. 
   Update the primary flash using the
   update_primary command.
   
   

   device> update_primary
   ethPortNo = 0
   Using egiga0 device
   TFTP from server 10.10.10.21; our IP address is 10.10.10.22
   Download Filename 'SPR08040.bin'.
   Load address: 0x3000000
   Download to address: 0x3000000
   Loading: %#################################################################
            #################################################################
            #################################################################
            #################################################################
            #################################################################
            #################################################################
            #################################################################
            #################################################################
            #################################################################
            #################################################################
            ########################################################
   done
   Bytes transferred = 10360844 (9e180c hex)
   prot off f8100000 f907ffff
   ................................................................................
   ................................................................................
   ................................................................................
   ........
   Un-Protected 248 sectors
   erase f8100000 f907ffff
   .................................................
   .................................................................
   .................................................................
   .................................................................
   ....
   Erased 248 sectors
   copying image to flash, it will take sometime...
   sflash write 3000000 100000 f80000
   TFTP to Flash Done.
   

   
   
   
1. 
   Load the image from the primary flash using the
   boot_primary command.
   
   

   device> boot_primary
   Booting image from Primary
   ## Booting image at 00007fc0 ...
      Created:      2015-05-02  20:38:52 UTC
      Data Size:    10360268 Bytes =  9.9 MB
      Load Address: 00008000
      Entry Point:  00008000
      Verifying Checksum ... OK
   OK
   Starting kernel in BE mode ...
   Uncompressing Image.............................................................
   ................................................................................
   ................................................................................
   ................................................................................
   ................................................................................
   ........................................... done, booting the kernel.
   Config partition mounted.
   

   
   
   
1. 
   Enter the
   show flash command and review the output to check whether the image copy process was successful.
   
   
1. 
   Copy the image from the primary to the secondary flash partition using the
   copy flash flash secondary command.

Please ignore the numbers here it is getting wrongly formatted.

Hope this helps.

Thanks
Hashim