ICX 7450 - Unable to save configuration. Flast to Flash Error

Question

Recently I'm having problems saving changes to an ICX 7450-24 stand alone switch (firmware  08.0.90T213):-----------------------------------------------------------------------------------------#write memory  There is no startup config file, unable to save legacy config flash_fcreat: Failed to create file startup-config.txtError - failed to create startup-config.Flash to Flash Error.-----------------------------------------------------------------------------------------Trying to display the startup-config fails 'cause is empty.#show configuration INFO: empty config data in the primary area, try to read from backupINFO: empty config data in the backup area also-----------------------------------------------------------------------------------------#show flashStack unit 1:  Compressed Pri Code size = 32454872, Version:08.0.90T213  Compressed Sec Code size = 32454872, Version:08.0.90T213  Compressed Boot-Monitor Image size = 786944, Version:10.1.15T215  Code Flash Free Space = 1779937280
#show filesType       Size   Name----------------------F        32454872 primaryF        32454872 secondary       64909744 bytes 2 File(s) in FI root     1779937280 bytes free in FI root     1777840128 bytes free in /

Any idea?

bmax1985 · Answer

Thanks for your insight. We ripped them out and went with Cisco who provides support within the 1st year and hardware for critical failures throughout the life cycle.

The support may be great. The command set not so much. The UI support told us to use, even worse.

BigDog_Mike · Answer

Very Easy to resolve:  either acquire a Support Contract (which Cisco would also require you to do) or acquire a Ruckus Cloud Management license - both of which will provide you with Support Entitlement.  Very few companies provide you with unlimited Support Entitlement on hardware items these days.

As to why anyone would go "for these" over Cisco....you obviously know nothing about Ruckus switches or their superlative support.  Learn a few things before you make comments on a forum.

bmax1985 · Answer

having the same issue on a switch not even a year old.  Ruckus support "You don't have support entitlement"....

Why someone would go for these over Cisco of any flavor is beyond me.