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Access Sonos from a different VLAN

unknown

Hi,
We currently have installed a Draytek Vigor 2952, 9x Ruckus ICX 7150 and a Ruckus ZD1200 with 9 Ruckus R510 access points.

The Sonos units are in VLAN9 with the Crestron touch panels and we're trying to get the Sonos units to play from VLAN5 which is the "Owner" VLAN. The VLANS are set up and working just fine, the only problem we have is with Sonos. Any ideas or pointers why can't we see the Sonos units from VLAN5 ?

Thank you,

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unknown

Not sure for Sonos but you probably need to enable some form.of mdns proxy as otherwise the Sonos app will never find the Sonos devices. Also,.watch out that Sonos builds their own wifi mesh and run stp on all their interfaces so that might be interfering as well

sander_groen

You would need to enable inter vlan routing in order to get this working I guess. Both type of devices are in different IP networks/broadcast domains. Sonos uses ssdp (part of UPnP) for discovery. There are projects to relay the multicast traffic from one VLAN to other VLANs.

https://github.com/alsmith/multicast-relay

unknown

Sorry, but the Sonos system is not compatible with corporate networks that include vlans, firewalls, security policies,...

unknown

This may help.

If the Sonos speakers are connecting wirelessly through a
particulat WLAN (created on Unleashed Master), then you can run the commands as
below from Master CLI:

ruckus> en

ruckus# config

You have all rights in this mode.

ruckus(config)# wlan "Test" [instead of
"Test" use the correct WLAN name] The WLAN service 'Test' has been
loaded. To save the WLAN service, type 'end' or 'exit'.

ruckus(config-wlan)# no qos directed-multicast The
command was executed successfully. To save the changes, type 'end' or 'exit'.

ruckus(config-wlan)# qos directed-threshold 0 The command
was executed successfully. To save the changes, type 'end' or 'exit'.

ruckus(config-wlan)# end

The WLAN service 'Test' has been updated and saved.

Your changes have been saved.

ruckus(config)# end

Your changes have been saved.

If the Sonos speakers are connected to eth ports of the
APs then we can run the below commands too:

ruckus# debug

You have all rights in this mode.

ruckus(debug)# remote_ap_cli -A "set qos eth0 igmp
disable" [instead of "eth0" use the particular eth interface to
which Sonos is connected]

---- Command 'rkscli -c "set qos eth0 igmp disable
"' executed at
ec:58:ea:36:6f
:50

IGMP Snooping is Disabled on interface eth0 OK

---- Command 'rkscli -c "set qos eth0 igmp disable
"' executed at f0:3e:90:10:62
:f0

IGMP Snooping is Disabled on interface eth0 OK

---- Command Execution Summary:

success:
2

failure:
0

total: 2

remote_ap_cli "-A" ""set"
"qos" "eth0" "igmp" "disable""
[instead of "eth0" use the particular eth interface to which Sonos is
connected] ruckus(debug)# ruckus(debug)# ruckus(debug)# remote_ap_cli -A
"set qos eth0 directed multicast disable"

---- Command 'rkscli -c "set qos eth0 directed
multicast disable "' executed
at
ec:58:ea:36:6f:50

Directed Multicast ingress packet processing is Disabled
on interface eth0 OK

---- Command 'rkscli -c "set qos eth0 directed
multicast disable "' executed
at
f0:3e:90:10:62:f0

Directed Multicast ingress packet processing is Disabled
on interface eth0 OK

---- Command Execution Summary:

success:
2

failure:
0

total: 2

remote_ap_cli "-A" ""set"
"qos" "eth0" "directed" "multicast"
"disable""

I hope this helps.

unknown

Thanks for your replies guys, really helpful. Although we decided to go on a different route I will definitely try your method Logan in the office or on the next job.
Logan just out of curiosity are you from Habitech ?
Thanks

unknown

I am indeed, Im going with Alpha touch as a guess 🙂
Just signed up to the forums recently for stuff i needed help with.

unknown

I thought your name was familiar, I remembered it because you dialed in on my laptop a couple of days ago to help me with a problem on site. Thanks for that by the way !

gerhen

Hi tried the above but it's not working for me.

I've set "no qos directed-multicast" and "qos directed-threshold 0" on both wlan networks: (1) the wlan that the Sonos devices are connected to and (2) the wlan that the controller app is connected to.

Network overview and usage:

Sonos devices are connected on a segmented vlan 40 network / 2.4ghz wlan network for IoT devices.
Sonos "app" is on my phone connected to my main network on vlan 20 / 5ghz wlan
I'm trying to cast music (airplay) from Apple Music app on phone -> any of my Sonos devices
Bonjour service in Unleashed is enable and ACL rules on the ICX switch are configured correctly.
I can see the Sonos bonjour messages on VLAN 20 and the speakers appear as options to send music to when trying to AirPlay.

Outcome:

When I try to cast from phone to Sonos, I select any of the Sonos devices and the music attempts to play on the Sonos device but no audible output is heard.
Conversely, if I try the same thing but select my HomePod mini instead of a Sonos device -> it works!
This leads me to believe the network is configured correctly in terms of vlan / Bonjour traffic. But something is specifically preventing Sonos devices from working.

Summary: what doesn't work

Apple Music App on phone (vlan 20/5ghz wlan SSID A) casting to -> any of my Sonos devices on (vlan 40/2.4ghz wlan SSID network . The music will attempt to play on the Sonos speaker but no output is heard.

Summary: what works

Apple Music App on phone (vlan 20/5ghz wlan/SSID A) casting to -> HomePod mini on (vlan 40/2.4ghz wlan SSID network